Customer Team Member

Career Choices Dewis Gyrfa Ltd; Sandbach; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Discount on Co-op products

Pay as you earn

Pension & holidays

GP access

Inclusive policies

Job summary

Co-op in Sandbach is hiring a Customer Team Member to join a friendly store team. The role is part-time (20 hours per week) with regular overtime and weekend shifts. Training is provided, and applicants must be aged 18 or over due to early/late opening hours.

You may work across bakery, post office or online order picking, depending on business needs. You will help deliver essential services to the local community, promote Co-op membership, and support store operations while ensuring friendly,

Qualifications

• A genuine passion for helping people and delivering great customer service.
• The ability to work flexibly across a number of shifts and as part of a team.
• An interest in retail and working in a busy store environment (experience not essential).

Responsibilities

• Deliver friendly and thoughtful service to customers on the shop floor.
• Work with your team to keep the store running smoothly.
• Handle tills and contribute to daily store operations including bakery/post office support.

Skills

Customer service

Teamwork

Flexible shifts

Job description

Customer Team Member Location: Lawton Way Elworth, Sandbach, CW11 1TF Pay: £13.04 per hour Contract: 20 hours per week + regular overtime, 6 month temporary contract, part time Working pattern: Closing shifts from mid-afternoon through to late evening.

Will include at least 1 weekend shift which will require flexible availability.

We're happy to discuss this further at interview.

Role will include working in our in-store bakery Full, paid training provided

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs.

We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day.

Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery.

Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters:

You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities.

Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal
• keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

What you'll bring:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

At Co-op, we're owned by our members.

And because we're owned by you, we can do right by you.

So, when you join us, you're not just taking a job, you're joining a movement.

We're an organisation that puts people and communities first, and we're powered by purpose.

Benefits and perks

• Full training and career development resources - 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions - 31 days of holiday (including bank holidays, pro rata for part time colleagues) - 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).