Customer Team Member

Compass Group UK; Oxford; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Operational training and development

Life assurance scheme

Personal development opportunities

Wellbeing strategy (Employee Support)

Social events

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO, part of Compass Group UK&I, is seeking a dedicated Customer Team Member on a casual, zero-hours basis to ensure smooth operations and a consistently high standard of service. The role emphasizes personalised customer care and brand representation.

The position offers opportunities for development within a supportive team, with emphasis on reliability, initiative, and the ability to work in a busy environment. Training and wellbeing benefits are highlighted by the employer.

Qualifications

• Experience in customer service is preferred.
• Ability to handle cash accurately and securely.
• Strong team player with good communication.

Responsibilities

• Serve customers with a friendly, personalised experience.
• Be knowledgeable about services and assist customers accordingly.
• Represent CH&CO and uphold a positive brand image.

Skills

Customer service

Cash handling

Teamwork

Communication

Tools

Cash register

Job description

We're currently recruiting a dedicated Customer Team Member (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week.

As a Customer Team Member (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing CH&CO and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our ideal Customer Team Member (Zero Hours) will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

Job Reference: com/0508/42700001/52812036/R/WJ #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!