Customer Team Member

AF Blakemore & Son Ltd; Newport; On-site; GBP 22,000 - 25,000; Full time

Job summary

AF Blakemore & Son Ltd offers an exciting opportunity for a SPAR Customer Team Member to join their team at SPAR Bettws. The position centers on maximizing sales, delivering excellent customer service, and supporting store operations in a dynamic retail environment.

Benefits

Holiday leave

Maternity and paternity leave

Staff discount

Internal promotion opportunities

Flexible pay access through EarlyPay

Wellbeing support

Company pension scheme

Bicycle purchase scheme

Qualifications

• Previous retail experience preferred.
• Understanding of retail legislation and compliance.
• Experience with ‘Challenge 25’ policy is desirable.

Responsibilities

• Greeting customers and assisting with inquiries.
• Checking deliveries and stocking shelves.
• Processing purchases accurately at the tills.

Skills

Customer Service

Attention to Detail

Team Player

Cash Handling

Job description

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Bettws, you will support our store management team and help create a positive customer experience. Your role involves maximising sales and profit by completing assigned tasks, ensuring excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for Later, and Food for Now!’

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers warmly and assisting with inquiries.
• Processing purchases accurately and efficiently at the tills.
• Upselling products and highlighting special offers.

Store Operations:

• Checking deliveries, stocking shelves, maintaining cleanliness, and rotating stock to ensure freshness.
• Completing tasks such as date checking, stock checks, price updates, and promotional displays.
• Following all company policies and procedures.

Key Skills/Knowledge:

• Previous retail experience preferred.
• Reliable with good attention to detail.
• Understanding of retail legislation and compliance.
• Ability to contribute ideas for customer service and business growth.
• Experience with ‘Challenge 25’ policy is desirable.
• Enthusiastic team player with the ability to work independently.
• Cash handling experience is a plus but not essential.

What’s in it for you?

• Benefits include holiday, maternity, and paternity leave, and a supportive, diverse culture.
• Gain experience in a fast-paced convenience store environment.
• Staff discount (excluding alcohol and cigarettes).
• Internal promotion opportunities.
• Free tea and coffee.
• Early access to pay through ‘EarlyPay’.
• Access to payslips and rotas online.
• Wellbeing support, including counselling and legal advice.
• Company pension scheme and life insurance.
• Bicycle purchase scheme and long service awards.

We are a dynamic retail, wholesale, and foodservice business, owning 247 SPAR stores and employing over 5,000 people, with a turnover of £1.3 billion.