Customer Team Member

Co-op Group; Newcastle Emlyn; Presencial; GBP 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

30% discount

Pension scheme

Holiday entitlement

GP appointments

Employee assistance program

Descripción de la vacante

Co-op in Newcastle Emlyn is looking for Customer Team Members to join our store. You will deliver friendly, helpful service and support day-to-day operations.

This role involves cashiering, shelf replenishment, and possibly post office or bakery tasks, with flexible shifts including weekends. Full training provided.

A genuine drive to help customers and work well with a team will help you thrive in a busy community store.

Formación

• Customer service aptitude and a passion for helping people.
• Ability to work flexibly across shifts and as part of a team.
• Interest in retail and a busy store environment; experience not required.

Responsabilidades

• Deliver friendly, thoughtful service to customers.
• Keep the store running smoothly with your team.
• Handle tills and shop floor duties to create a great shopping experience.
• Maintain shelves, check prices and stock accuracy.
• Keep the store safe and compliant with policies.
• Promote Co-op Membership and support the local community.

Conocimientos

Customer service

Teamwork

Flexible hours

Retail experience

Descripción del empleo

Newcastle Emlyn, Carmarthenshire, SA38 9BA

Pay:

£13.04 to £13.04 per hour,

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

16/10/2026

About this job

Customer Team Member Location: 4 New Road , Newcastle Emlyn, SA38 9BA Pay: £13.04 per hour Contract: 12 hours per week + regular overtime, permanent contract, part time Working pattern: 6am to 2pm, 2pm to 10pm, with flexible availability across the week to include at least 1 weekend shift.

We're happy to discuss additional availability further at interview.

Full, paid training provided. We're looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day.

Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery.

Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters: You'll help keep our shelves stocked and support sales, making sure customers can find what they need.

You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities.

Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal
• keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community What you'll bring:
• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential) Why Co-op?

At Co-op, we're owned by our members.

And because we're owned by you, we can do right by you.

So, when you join us, you're not just taking a job, you're joining a movement.

We're an organisation that puts people and communities first, and we're powered by purpose.

We want this to be a place where you can thrive, so you'll also receive:

• Full training and career development resources - 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions - 31 days of holiday (including bank holidays, pro rata for part time colleagues) - 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments A place you'll belong: We're building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.

It will take 15- 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date. #1

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