Customer Team Member

Co-Op Company; Monkston; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Discount on Co-op products

Pension scheme

Staff discounts/benefits

Résumé du poste

The Co-operative Group in Milton Keynes is seeking a Customer Team Member for a part-time role. The position involves 8 hours per week with regular overtime, including early mornings, afternoons, and at least one weekend shift.

You’ll work on the shop floor, tills, and possibly in the bakery or post office to deliver a great shopping experience. Full training is provided, and you’ll enjoy Co-op membership benefits and staff discounts while supporting your local community.

Qualifications

• A genuine passion for helping people and delivering great customer service.
• Ability to work flexibly across shifts and as part of a team.
• Interest in retail; prior experience not required.

Responsabilités

• Deliver friendly, helpful service on the shop floor and tills.
• Assist with daily store operations to keep shelves stocked and prices accurate.
• Work across bakery, post office, or online order picking as required.
• Promote Co-op membership and local community involvement.

Connaissances

Customer service

Flexibility

Teamwork

Description du poste

Customer Team Member

Location: Bodmin Place Broughton Gate, Milton Keynes, MK10 7DP

Pay: £13.04 per hour

Contract: 8 hours per week + regular overtime, permanent contract, part time

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview. Role will include working in our in-store bakery

Full, paid training provided

We’re looking for Customer Team Members to join our team at Co-op, join us and play a key role in delivering friendly, helpful service in your local Co-op store.

As a Customer Team Member, you’ll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day. Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery. Whatever the day brings, you’ll play a key role in making life easier for our customers.

Why this job matters:

You’ll help keep our shelves stocked and support sales, making sure customers can find what they need. You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you’ll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

What you'll bring:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Why Co-op?

• Full training and career development resources
• 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions
• 31 days of holiday (including bank holidays, pro rata for part time colleagues)
• 24/7 access to GP appointments, and colleague support programme
• Cycle-to-work scheme
• Market-leading policies to help you through life's big moments

A place you'll belong:

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We reserve the right to remove a vacancy before the scheduled closing date.