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Customer Team Member

Blakemore Trade Partners

Llanberis

On-site

GBP 10,000 - 40,000

Full time

8 days ago

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Job summary

Join a dynamic and innovative retail business as a Customer Team Member at a local SPAR store. In this entry-level role, you will be pivotal in delivering exceptional customer service and supporting store operations. This position offers flexible hours, a generous benefits package, and the chance to develop your skills in a supportive environment. Ideal for those looking to start their career in retail, you will be part of a team dedicated to creating a welcoming atmosphere while maximizing sales. If you are enthusiastic and committed to excellent service, this opportunity is perfect for you.

Benefits

Generous staff discount
Paid breaks
Free tea & coffee
Company pension scheme
Life insurance
Cycle to work scheme
Outstanding training & development
Wellbeing support
Extra holidays purchase scheme
Proactive promotion of internal candidates

Qualifications

  • Experience in a customer-facing role is preferred.
  • Ability to follow instructions with attention to detail.

Responsibilities

  • Greeting customers and assisting with inquiries.
  • Processing purchases and maintaining a positive service.
  • Stock management and ensuring store cleanliness.

Skills

Customer Service
Attention to Detail
Cash Handling
Teamwork
Upselling

Education

Previous experience in retail

Job description

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Role overview

Customer Team Member (18+) SPAR Llanberis, North Wales

Min of 16 p/w - possibly more hours when the store needs.

Various shifts available between 7am and 11pm including weekends.

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Llanberis, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities

Customer Service:

  • Greeting customers in a friendly and welcoming manner.
  • Answering customer inquiries about products and services and assisting customers in finding the items they need.
  • Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
  • Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Llanberis SPAR store

Store Operations:

  • Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
  • Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
  • Adhering to all company policies and procedures and processes.

Key Skills/Knowledge

  • Previous experience in a similar role and/or industry is preferred
  • Reliably follows instructions and procedures with excellent attention to detail
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward
  • Experience of using a ‘Challenge 25’ policy desirable
  • Keen and enthusiastic approach to working both in a team and independently
  • Previous cash handling experience is preferred but not essential

What's in it for you?

  • Excellent benefits package including:
  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
  • Develop your skills and capability in a highly supportive and multi-diverse culture
  • Outstanding Training & Development
  • Gain hands-on experience in a high volume, fast paced convenience store
  • Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
  • Proactive promotion of internal candidates
  • Paid Breaks
  • Free Tea & Coffee
  • Early access to your pay through ‘EarlyPay’
  • 24/7 access to your payslips and Rotas via HR/Payroll portal
  • Wellbeing support – access to emotional support, counselling, legal and financial advice
  • Company Pension Scheme
  • NEST pension scheme
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
  • Extra Holidays - Purchase Scheme
  • Cycle to work - Bicycle purchase scheme
  • Long Service Awards

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.

Please Download The Job Description For More Information.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

Department

Retail SPAR jobs (inc Greggs/Subway) Customer Team Member

Contract type

Permanent

Hours

Min 16 hrs p/w - possibly more hours when the store needs.

Salary

Up to £12.25 p/hr (depending on age)

Benefits

Staff Discount, Staff Lottery, Company Pension Scheme, Savings Scheme, Long Service Awards, Cycle to Work Scheme, Staff Social Fund, Life Cover, Health Cash Plan, Employee Volunteering opportunities

Closing date for applications

28th May, 2025

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Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Contract
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Retail

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