Customer Team Member

TN United Kingdom; Garden City; On-site; GBP 20,000 - 30,000; Part time

Job summary

An exciting opportunity awaits at a leading convenience store for a Customer Team Member. This role focuses on delivering exceptional customer service, maximizing sales, and ensuring smooth store operations. As part of a supportive team, you'll engage with customers, manage stock, and contribute to a positive shopping experience. With competitive benefits and opportunities for personal growth, this position is perfect for those looking to thrive in a dynamic retail environment. Join a company that values innovation and customer satisfaction, and make a real impact in your community.

Benefits

Competitive benefits including holiday

Skills development

Staff discount

Free tea and coffee

Company pension scheme

Life insurance coverage

Qualifications

• Experience in a similar role preferred.
• Reliable and detail-oriented with cash handling experience.

Responsibilities

• Greeting customers and processing transactions accurately.
• Managing stock and maintaining store cleanliness.

Skills

Customer Service

Cash Handling

Retail Knowledge

Attention to Detail

Teamwork

Education

Experience in Retail

Job description

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30 Hours P/W - possibly more hours when the store needs.

Various shifts available

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR, you will support store management and create a positive customer experience. Your role includes maximising sales and profit by carrying out assigned tasks, contributing to continuous store improvement, and ensuring excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Founded in 1917 as a grocery store, it now owns 260 SPAR stores, employs over 7,000 people, and has a turnover of £1.3 billion. Our business spans retail, food service, and wholesale distribution, always seeking innovative ways to stand out. Food and drink are at our core, shaping our diverse divisions.

Key Tasks/Responsibilities:

Customer Service:

• Greeting customers warmly and friendly.
• Answering inquiries and helping customers find products.
• Processing transactions accurately and efficiently, maintaining positive service.
• Upselling products and highlighting offers to maximise sales.

Store Operations:

• Managing stock: checking deliveries, stocking shelves, maintaining cleanliness, rotating stock.
• Completing tasks such as date checking, stock and gap checking, price changes, promotional displays.
• Following all company policies and procedures.

Key Skills/Knowledge:

• Experience in a similar role preferred.
• Reliable, detail-oriented, and able to follow instructions.
• Understanding of retail legislative responsibilities.
• Ability to contribute ideas for customer service and business growth.
• Experience with ‘Challenge 25’ policy is desirable.
• Enthusiastic team player, able to work independently.
• Cash handling experience is a plus but not essential.

What’s in it for you?

• Competitive benefits including holiday, maternity, and paternity leave.
• Skills development in a supportive, diverse environment.
• Experience in a busy convenience store.
• Staff discount (excluding alcohol & cigarettes).
• Opportunities for internal promotion.
• Free tea and coffee.
• Early access to pay through ‘EarlyPay’.
• Access to payslips and rotas online.
• Wellbeing support including counselling and legal advice.
• Company pension scheme.
• Life insurance coverage.