Customer Team Member

AF Blakemore & Son Ltd; Garden City; On-site; GBP 20,000 - 25,000; Part time

Job summary

A renowned retail company seeks a Customer Team Member to enhance the customer experience at SPAR. The role involves engaging with customers, managing store operations, and contributing to sales profitability. You will be trained in various tasks, ensuring a positive shopping environment while enjoying excellent employee benefits.

Benefits

Excellent benefits including holiday and maternity leave

Staff discount

Free tea and coffee

Company pension scheme and life insurance

Wellbeing support services

Qualifications

• Previous retail experience preferred.
• Understanding of retail legislative responsibilities.
• Experience with ‘Challenge 25’ policy is desirable.

Responsibilities

• Greeting customers and assisting with inquiries.
• Managing stock, checking deliveries, and stocking shelves.
• Processing purchases efficiently and upselling products.

Skills

Attention to detail

Customer service

Retail knowledge

Teamwork

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Job Details

30 Hours P/W - possibly more hours when the store needs.

Various shifts available

Position: SPAR Customer Team Member

As a Customer Team Member at SPAR, you will support store management and create a positive customer experience. Your responsibilities include maximising sales and profit by performing assigned tasks, ensuring excellent customer service through ‘Brilliant Basics, Moments of Wow, Food for Later, and Food for Now!’

About A.F. Blakemore & Son Ltd

One of the largest privately owned companies in the UK, established in 1917, now owning 260 SPAR stores with over 7,000 employees and a turnover of £1.3 billion. We focus on retail, food service, and wholesale distribution, continually seeking innovative ways to differentiate ourselves.

Key Tasks and Responsibilities

Customer Service

• Greeting customers warmly and assisting with inquiries.
• Processing purchases efficiently and accurately.
• Upselling products and highlighting offers.

Store Operations

• Managing stock, checking deliveries, stocking shelves, and maintaining cleanliness.
• Performing tasks like date checking, stock rotation, price changes, and promotional displays.
• Following all company policies and procedures.

Key Skills and Knowledge

• Previous retail experience preferred.
• Attention to detail and ability to follow instructions.
• Understanding of retail legislative responsibilities.
• Ability to contribute ideas for improving customer service and sales.
• Experience with ‘Challenge 25’ policy is desirable.
• Enthusiastic team player with the ability to work independently.
• Cash handling experience is a plus but not essential.

What We Offer

• Excellent benefits including holiday, maternity, and paternity leave.
• Opportunities to develop skills in a supportive, diverse environment.
• Experience in a high-volume, fast-paced store.
• Staff discount (excluding alcohol and cigarettes).
• Internal promotion opportunities.
• Free tea and coffee.
• Early access to pay through ‘EarlyPay’.
• Access to payslips and rotas via HR portal.
• Wellbeing support services.
• Company pension scheme and life insurance.