Customer Team Member

Co-op Group; Altrincham; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

30% in-store discount on Co-op продукt

Pay-on-demand access to earnings

Pension scheme with employer contrib.

31 days holiday including bank hols

GP appointments 24/7

Colleague support programme

Résumé du poste

Co-op Group in Altrincham is recruiting a Customer Team Member to deliver friendly service and support daily store operations. You will handle tills, stock shelves, and assist with online orders, while helping customers find products and stay connected with the community.

The role requires flexibility across shifts, including weekends, with full training provided and part-time permanent employment (16 hours per week + regular overtime).

Qualifications

• Customer-focused service delivery on a busy shop floor
• Ability to work flexibly across a number of shifts
• Interest in retail; prior experience not essential

Responsabilités

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal
• keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

Connaissances

Customer service

Teamwork

Flexibility

Retail interest

Description du poste

Altrincham, Greater Manchester, WA15 7UN

Pay:

£13.04 to £13.04 per hour,

Contract Type:

Permanent

Hours:

Disability Confident:

No

Closing Date:

12/11/2026

About this job

Customer Team Member Location: 244 Stockport Road Timperley, Altrincham, WA15 7UN Pay: £13.04 per hour Contract: 16 hours per week + regular overtime, permanent contract, part time Working pattern: Closing shifts from mid-afternoon through to late evening.

Will include at least 1 weekend shift which will require flexible availability.

Additional availability can be discussed at interview.

Full, paid training provided

As a Customer Team Member, you'll work as part of a friendly team in a fast-moving Co-op store, helping deliver essential services to your community every day.

Depending on your store, this could involve working in our post office, or bakery, or helping with online services by picking and packing orders for home delivery.

Whatever the day brings, you'll play a key role in making life easier for our customers.

Why this job matters: You'll help keep our shelves stocked and support sales, making sure customers can find what they need.

You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities.

Plus, you'll promote Co-op membership, helping more customers enjoy the benefits of our unique business.

What you'll do:

• Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
• Work with your team to keep the store running smoothly
• Work hands-on on the shop floor and tills, and contribute to daily operations to create a great shopping experience
• Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
• Make sure the store safe and legal
• keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Promote Co-op Membership and support your local community

What you’ll bring:

• A genuine passion for helping people and delivering great customer service
• The ability to work flexibly across a number of shifts and as part of a team
• An interest in retail and working in a busy store environment (experience not essential)

Why Co‑op?

At Co-op, we're owned by our members.

And because we're owned by you, we can do right by you.

So, when you join us, you're not just taking a job, you're joining a movement.

We're an organisation that puts people and communities first, and we're powered by purpose.

We want this to be a place where you can thrive, so you'll also receive:

• Full training and career development resources - 30% discount on all Co-op products in-store
• Flexible access to your pay as you earn it
• A pension scheme with up to 10% employer contributions - 31 days of holiday (including bank holidays, pro rata for part time colleagues) - 24/7 access to GP appointments, and colleague support programme
• Market-leading policies to help you through life's big moments A place you’ll belong: We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job.

If you need any adjustments during the recruitment process, we'll support you.

It will take 15- 20 minutes to complete these tests.