Customer Team Leader — Lead Store & Elevate Service

Co-op Careers; United Kingdom; On-site; GBP 80,000 - 100,000; Part time

Job summary

A regional grocery chain is looking for a Customer Team Leader in Shifnal. This part-time role (16 hours/week) includes flexible shifts and responsibilities such as leading a team, delivering excellent customer service, and community engagement. You'll benefit from full training, a supportive work environment, and perks including a 30% discount on products, a pension plan with employer contributions, and 36 days of holiday. Commitment to inclusivity is central to this position.

Benefits

30% discount on store products

Pension scheme with up to 10% employer contributions

36 days holiday

Virtual healthcare services

Qualifications

• Must be 18 or over to authorize age-related sales.
• Flexibility to work varied shifts including weekends.
• Desire to learn and develop leadership skills.

Responsibilities

• Provide friendly and helpful service to customers.
• Coach and support the team, ensuring a positive environment.
• Manage store operations and uphold safety standards.
• Lead stock accuracy checks and support the Store Manager.

Skills

Customer service skills

Leadership skills

Organizational skills

Problem-solving skills

Communication skills

Job description

A regional grocery chain is looking for a Customer Team Leader in Shifnal. This part-time role (16 hours/week) includes flexible shifts and responsibilities such as leading a team, delivering excellent customer service, and community engagement. You'll benefit from full training, a supportive work environment, and perks including a 30% discount on products, a pension plan with employer contributions, and 36 days of holiday. Commitment to inclusivity is central to this position.