Customer Tasting Hub Facilitator

Adecco; Perth; On-site; Full time

Job description

Customer Tasting Hub Facilitator

Contract: 12 months
Rate: £12.66 per hour
Hours: 37.5
Mon - Fri & every 3rd Saturday with day off in week
Location: In-store, Tesco Perth, Crieff Road, Scotland

We are looking for someone who has previously worked in the food industry, has the ability to cook basic products via back of pack instructions, and enjoys engaging with customers. You'll be welcoming customers and engaging in taste tests with them while adhering to strict Health and Hygiene policies and working within a small team. Full training for this role will be provided.

Skills:

1. Friendly, engaging, and happy to talk to people and welcome them into the hub
2. Able to hold conversations and interact with customers
3. Excellent customer approach
4. Previous experience in a customer engagement environment is necessary
5. Previously worked in the food industry
6. IT skills are an advantage (for tracking info and results)

What you do:

1. Recruit shoppers from the store shop floor and invite them to take part in blind tastings.
2. Prepare the food for the tasting, ensuring that safe and legal protocols are adhered to at all times.
3. Work within a team either in-store or in mobile locations to conduct untrained customer panels on various products.
4. Recruit customers, use questionnaires, and ask questions face to face to gather responses on the performance of various products.
5. Work methodically to follow methods & routines and use the correct tools to handle, prepare & cook both raw & cooked products for presentation to customers.
6. Work to achieve team targets & deliver department workload by contributing equally & supporting colleagues.
7. Record & present data accurately on databases & spreadsheets.
8. Attend planned training days & achieve the required pass score to ensure skills & knowledge are maintained.
9. Support the Quality Team by conducting other ad-hoc customer testing when requested.
10. Follow our Business Code of Conduct and always act with integrity and due diligence.

If you feel this position would be of interest, APPLY NOW using your most up-to-date CV. If you do not hear back within 5 working days, please assume that unfortunately on this occasion your application has been unsuccessful.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.