Customer Support Technician

Expert Employment; Buckingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Customer Service Technician to deliver exceptional support to global clients. This role involves providing assistance via telephone, email, and video, ensuring customers receive the highest level of service. Candidates should have experience in the OEM automotive or motorsport sectors, particularly in vehicle data analysis and testing. The ideal candidate will possess a full clean UK driving license and a solid understanding of vehicle data acquisition techniques, CAN, and GPS technologies. Join a dynamic team and make a significant impact in a fast-paced environment!

Qualifications

• Experience in the OEM Automotive or Motorsport industry is crucial.
• Strong customer service skills are essential for this role.

Responsibilities

• Provide telephone, e-mail, and video support to global customers.
• Analyze vehicle data and assist with vehicle testing.

Skills

OEM Automotive experience

Customer service experience

Full clean UK driving licence

Vehicle data acquisition techniques

Vehicle CAN technologies

GPS technologies

Testing experience

Electronics knowledge

Job description

• Type: Permanent

Customer Service Technician required to provide telephone, e-mail, and video support to global customers.

Required skills:

1. OEM Automotive or Motorsport industry experience with vehicle data analysis, vehicle testing, or telemetry data.
2. Customer service experience.
3. Full clean UK driving licence.
4. Knowledge of vehicle data acquisition techniques.
5. Familiarity with vehicle CAN and GPS technologies.
6. Testing experience.
7. Electronics knowledge.

• Start: ASAP
• Duration: Permanent