Customer Support Specialist (German & English) in Sofia, Bulgaria

Velenosi&Meredith; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading digital entertainment company is seeking a Customer Support Specialist fluent in German and English. This full-time role involves providing non-voice customer support via chat and email, with a competitive salary package and attractive bonuses. Enjoy the opportunity to work with a multicultural team in Sofia, Bulgaria, and grow your career in the exciting field of online entertainment.

Benefits

Competitive salary package

Paid training + 1 week of nesting

14 salaries/year

Health insurance

Work with a multicultural, fast-growing team

Qualifications

• Perfect for tech-savvy, customer-focused professionals ready to grow their career.

Responsibilities

• Handle non-voice customer support (chat & email) in German and English.

Skills

Fluent German (C2/native)

Fluent English (B2+)

Job description

Overview

Hiring: Customer Support Specialist(German & English) - Sofia, Bulgaria

Join a top international team supporting a leading digital entertainment platform! We are looking for fluent German speakers to handle non-voice customer support (chat & email) in Sofia.

Location & Language Requirements

Location: On-site in Sofia, Bulgaria
Languages: German (C2/native) + English (B2+)

Shifts & Type

Shifts: Morning, Late, or Night (transport & bonuses for late hours)
Type: Full-time (Part-time options available)

Responsibilities

Handle non-voice customer support (chat & email) in German and English for a digital entertainment platform.

Benefits

• Competitive salary package with attractive bonuses
• Paid training + 1 week of nesting
• 14 salaries/year + health insurance
• Work with a multicultural, fast-growing team

Why you?

Perfect for tech-savvy, customer-focused professionals ready to grow their career!

How to Apply

Apply now and make an impact in the world of online entertainment!

Contact: [e-mail]