Customer Support - Spares Demand Planner / Data Analyst

Customer Support - Spares Demand Planner / Data Analyst

Published 04.24.2025

Company: Safran Landing Systems
Job field: Customer services and support
Location: Gloucester, England, United Kingdom
Contract type: Permanent
Contract duration: Full-time
Professional status: Employees / Staff
Spoken language(s): English Fluent

Infrastructure to revolutionise aviation. Spearheaded by Safran.

Due to increasing work, our Customer Services and Support team are recruiting an addition to the team in Gloucester! You'll get to work with a knowledgeable team on interesting projects. You'll have opportunities to learn and progress, with investment being made on site it's an exciting time to join our growing local team!

Looking after the people who make Safran great is a priority for us. We offer a range of benefits designed to support you, both in and outside of work.

• We value your time: Enjoy a four and a half day week, giving you Friday afternoons to recharge.
• Time to unwind: Start with 25 days of holiday, plus UK Bank Holidays, and we offer options to buy or sell days to fit your needs.
• Sharing in our success: We believe in rewarding your contributions with an annual bonus and share scheme options.
• Planning for your future: We offer a generous pension scheme, with up to 8% matched contributions, and life assurance at 4x your salary.
• Making your work life easier: Enjoy onsite parking, including EV chargers, a subsidised restaurant, bicycle storage, and shower facilities.
• Flexibility that works for you: We offer a wide range of flexible benefits, because we know everyone's needs are different.

Who are Safran Landing Systems?

We are a global leader in aircraft landing and braking systems, from commercial and business travel to military and defence fleets. Our expertise covers the entire life cycle of our products from end-to-end: design, manufacturing, maintenance and repair.

We're at the forefront of aerospace technology, creating safer, more sustainable aviation for the next generation of aerospace. At Safran, we never take it for granted. Our people's talents and skills come together to make the feat of flying possible. Here, you can create an impact you're proud of, where you're rewarded for your dedication and willingness to learn.

What will I be doing?
As Spares Demand Planner, you will be in charge of managing a global portfolio of Aircraft programmes equipped with Safran landing gears. You will aggregate market intelligence and apply Data Analytics methodologies to build and improve spare forecasting for your programme. Your job will be to achieve the best service level for our customers whilst maintaining the lowest stock level and minimising instability for our Supply Chain.

To achieve your job, you will have ownership of your Demand plan and you will lead and monitor any relevant activities to improve your Demand Plan. As all the actions you will recommend will be based on Data, you should be eager to manipulate data, communicate with Data and automate tasks when it is possible with appropriate IT tools.

Complementary Description

KEY ACTIVITIES

• Build and maintain demand forecast and demand plan
  
  • Define and implement statistical forecast analysis.
  • Work with Product Support manager, Supply Planning, Sales team and other key stakeholders to integrate market intelligence into the forecasts.
  • Animate monthly forecast review per programme with appropriate Data Visualisation.
• Drive up forecast accuracy
  
  • Measure and report forecast accuracy.
  • Capture alerts and weak signals where the forecast deviates from assumptions.
  • Lead root-cause data analysis into major forecast variances.
  • Lead initiatives to improve forecast accuracy and stability.
  • Apply Data Analytics methodologies to recommend decisions based on data.
• Lead the Forecast Review process
  
  • Validate forecast and share with supply planning team and operations.
  • Communicate to all levels of the business major changes to the demand plan.
• Manage data within Forecasting tool to ensure accuracy
  
  • Monitor data quality in our Forecasting tool.
  • Manipulate data for your adhoc analysis.
  • Automate basic tasks to focus on high value activities on medium/long term.
• Develop inventory policies and parameters
  
  • Optimise the Safety Stock, manage changes.
  • Optimise inventory through sound and stable demand plans.

Job Requirements

What do I need to succeed in the role?

• Demand Planning / forecasting theory.
• Good understanding of forecasting tool, SAP and Power BI.
• MRP II best practices.
• Programme knowledge.
• Supply Chain Principles.

At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone.

We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage you to apply if you can demonstrate a variety of skills and experiences relevant to the requirements of this role.

We will consider all applicants who meet the minimum requirements regardless of their age, identity or background.

Please apply by uploading a CV, and if your experience matches what we're looking for, one of our recruitment team will give you a call.

Offers of employment will be subject to a relevant level of company security vetting, which may include a criminal record check.

Join Safran and discover what we could achieve, together.

But what else? (advantages, specific features, etc.)

Key Responsibilities & Duties include;

• Build and maintain demand forecast and demand plan.
• Drive up forecast accuracy.
• Lead the Forecast Review process.
• Manage data within Forecasting tool to ensure accuracy.
• Develop inventory policies and parameters.

Company Information

Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's 'World's best companies 2024' ranking.

Safran Landing Systems is the world leader in aircraft landing and braking systems. Its expertise covers the entire life cycle of its products, from design and manufacturing to maintenance and repair. The company has partnerships with more than 25 airframers in civil, regional, commercial and military transport, supporting more than 35,000 aircraft and making over 100,000 landings every day.