Customer Support (Sales) Engineer

Teledyne FLIR LLC; Totnes; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in providing exceptional support for water quality instruments. This role involves assisting customers with the installation and configuration of advanced monitoring devices, ensuring compliance with industry standards, and collaborating with engineering and service teams. Ideal candidates will have a strong background in the UK water industry, with at least three years of relevant experience. Join a company committed to ethical practices and innovation, and make a meaningful impact in environmental monitoring and management.

Qualifications

• Minimum 3 years experience in the UK water industry.
• Engineering degree or equivalent qualification required.

Responsibilities

• Support installation and configuration of Valeport Water instruments.
• Ensure compliance with client specifications and industry standards.

Skills

Water Quality Management

Wastewater Treatment

Water Supply

Data Analysis

Communication Skills

Education

Engineering-based Academic Qualification

Tools

Microsoft Office

Various Software Tools

Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

The role of this position is to:

1. Provide support for the instruments that Valeport Water has supplied, either by remote access or on-site visits.
2. Help customers with the installation and configuration of Valeport Water instruments.
3. Communicate with customers to understand their needs and requirements.
4. Ensure compliance with relevant codes and client specifications.
5. Collaborate with Engineering, Service and Production staff when needed.
6. Work independently and as part of a team.

Qualifications / Experience:

We are looking for a candidate who meets the following criteria:

1. You should hold an engineering-based academic qualification, such as a degree, diploma or certificate, in a relevant field of study.
2. You should have worked within the UK water industry for a minimum of 3 years, and have experience in water supply, wastewater treatment, or water quality management.
3. You should be PC and Microsoft Office competent, and able to use various software tools and applications for data analysis, report writing, and communication.
4. You should be willing to work in accordance with the company's Quality, Environmental, Health and Safety policies, and adhere to the best practices and standards of the industry.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.