Customer Support / Sales Administrator

Rise Technical Recruitment Limited; Salisbury; On-site; GBP 28,000 - 30,000; Part time

Job description

Customer Support / Sales Administrator
Salisbury - 5 Days on-site (Part-time hours considered)
£28,000 - £30,000 + benefits

This is an excellent opportunity for a Customer Support or Sales Administrator to join a market-leading business, where you will play a crucial role in managing all requirements for worldwide distribution.

This company is a leading manufacturer of medical-grade temperature-controlled storage solutions, specialising in innovative technologies for the healthcare and life sciences sectors.

In this varied role, you will be responsible for handling various administrative tasks, including processing sales orders, quotations, and credit notes, while also managing customer communication via phone and email for order processing and sales inquiries. Collaboration with internal teams, such as purchasing and dispatch, will be required to ensure time schedules are met and excellent customer support is provided. Responsibilities extend to processing web orders and payments, generating daily sales reports, and maintaining the sales database with accurate customer information.

The ideal candidate will possess prior customer support/sales administration experience, strong administrative and organisational skills. Proficient use of Microsoft Office and strong written and verbal communication are also essential to the role. Lastly, any experience working with CRM or ERP systems would be advantageous.

The Role:

• Process sales orders, quotations, and credit notes.
• Manage customer communication via phone and email.
• Handle web orders, reports, and database maintenance.
• 5 days On-site.

The Person:

• Prior customer support/sales administration experience.
• Strong administrative and organisational skills.
• Proficient in Microsoft Office, excellent communication.
• CRM/ERP system experience (desirable).

Reference Number: BBBH251488

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment.