Customer Support - Online Marketplace

Multis Uk Limited; United Kingdom; Remote; GBP 20,000 - 32,000; Part time

Job summary

Multis UK Limited is seeking a reliable Customer Support team member to help users of our online marketplace projects. This role is remote and available on a part-time, full-time or contract basis.

You will respond to inquiries by email and online channels, assist users with ads, accounts and features, review reported content, and cooperate with development and marketing teams.

Qualifications

• Good written English.
• Clear and friendly communication.
• Reliable and responsible approach.
• Basic computer and internet skills.
• Ability to learn new systems quickly.
• Ability to work independently in a remote environment.

Responsibilities

• Responding to customer questions by email and online channels.
• Helping users with advertisements, accounts and marketplace features.
• Reviewing reported content and escalating technical or safety issues.
• Working with internal administration tools.
• Cooperating with development and marketing teams.

Skills

Written English

Communication

Reliability

Computer basics

Learning agility

Remote work

Job description

Careers » Customer Support - Online Marketplace

Customer Support - Online Marketplace

Multis UK Limited is looking for a reliable Customer Support team member to help users of our online marketplace projects.

Form of employment

• part-time, full-time, contract

Location

• Remotely

Job responsibilities

• Responding to customer questions by email and online channels
• Helping users with advertisements, accounts and marketplace features
• Reviewing reported content and escalating technical or safety issues
• Working with internal administration tools
• Cooperating with development and marketing teams

Requirements

• Good written English
• Clear and friendly communication
• Reliable and responsible approach
• Basic computer and internet skills
• Ability to learn new systems quickly
• Ability to work independently in a remote environment

Advantage

• Previous customer support or marketplace experience
• Additional languages
• Experience with online classifieds, e-commerce or social platforms
• Experience using AI tools for support and content review

We offer

• Flexible remote cooperation
• Work on international online marketplace projects
• Training in our systems and processes
• Opportunity to grow with the project

Contact for this job position

• Multis UK Limited
• [e-mail]