Customer Support (Hybrid)

Honeycomb Jobs Limited; Antrim; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is seeking a Customer Support Administrator in Antrim. This hybrid role involves updating customer details, addressing queries, and providing admin support. The ideal candidate will thrive in a customer-focused environment, using initiative to solve challenges. With opportunities for career advancement in a respected organisation, this position is perfect for those looking to grow. Salary and benefits are competitive, and no weekend work is required.

Qualifications

• Customer-centric individual with a focus on details.
• Ability to solve challenges independently.
• Enjoyment in seeing processes through from start to finish.

Responsibilities

• Proactively contact customers to update details.
• Provide support for general queries.
• Offer administrative support to the wider team.

Skills

Customer Support

Attention to Detail

Initiative

Administrative Skills

Job description

Overview

Honeycomb is delighted to be working with a market leading business to recruit for a Customer Support Administrator. This brilliant organisation can provide a great opportunity to advance your career in a thriving office environment. Our Client is a leading provider based in Antrim. The business is a long-standing market entity with an exceptional reputation for customer service. The client is a people-focused organisation which will enable you to excel in your career. Whilst this role is initially temporary, there is long-term opportunity within the business.

The successful Customer Support Administrator will be responsible for proactively contacting customers to update details, provide support on any general queries and provide administrative support to the wider team. This is a truly varied role where no 2 days are the same.

Requirements and qualities

The right person for this position will be a customer-centric individual who works with a keen eye for detail. You will be able to use initiative to solve potential challenges and enjoy seeing processes through end to end.

Work arrangement and remuneration

This is a hybrid role with 2 days of home working per week and no weekend working. Salary details and wider benefits can be discussed with the team at Honeycomb.

How to apply

To apply for this role, submit your CV via the application form provided. Alternatively, to speak in absolute confidence about this opportunity please contact Erin Butler.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Equality statement

Honeycomb is committed to providing equality of opportunity to all.

Skills

• Administrator
• Customer Support
• Admin
• Admin Coordinator
• Temp
• Hybrid
• Home Working