Customer Support /Coordinator FTC -ASAP

Brook Street; Watford; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A leading company is seeking a Customer Support / Coordinator for a 9-month contract based in Watford. The role involves coordinating installations, managing issues with retailers, and ensuring smooth operations while providing excellent customer service. The ideal candidate will have strong organizational skills and experience in customer-facing roles.

Benefits

Hybrid working

Fancy offices

Qualifications

• Experience in customer service or working with retail partners
• Able to work well with internal teams and external suppliers

Responsibilities

• Coordinate installations and changes in retail stores
• Support retailers and resolve issues quickly and professionally
• Keep systems and data accurate and up to date

Skills

Strong admin and coordination skills

Communication

Multitasking

Problem-solving

Tools

Microsoft Office

Job description

Up to £27000 per annum + Hybrid working, Fancy offices

Customer Support / Coordinator - asap 9month Contract.

Are you a great organiser who loves working with people and solving problems? We're looking for a Customer Support/ Coordinator to help deliver and manage installations, removals and making sure everything runs smoothly, and customers stay happy.
You'll be the go-to person between our internal teams, third-party partners, and retailers, helping to keep our operations on track and our service excellent.
What You'll Do:

• Coordinate installations and changes in retail stores
• Support retailers and resolve issues quickly and professionally
• Work closely with internal teams and partners to meet targets
• Keep systems and data accurate and up to date
• Help improve processes to make things better for customers

What We're Looking For:

• Strong admin and coordination skills
• Experience with Microsoft Office & IT Savvy
• A great communicator who enjoys helping customers
• Good at multitasking and problem-solving
• Experience in customer service or working with retail partners
• Able to work well with internal teams and external suppliers

This is a permanent role, Full time, Hybrid role after training, located in a Watford Junction in new fancy offices, £27k salary prorated, 9months contract and lots of benefits.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Looking to recruit? Find the perfect hire

Want a career at Brook Street? Join our team