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Customer Support Associate - Work from Home - Derby, KS

Anomaly Squared

Derby

Remote

USD 1,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company that values personal and professional growth! As a Contact Center Specialist, you'll work from home in a dynamic environment, engaging with clients through inbound and outbound calls. This role offers the chance to develop your communication skills while qualifying callers for various services. With a focus on professionalism and adaptability, you'll be part of a team that collaborates with recognized industry leaders. Enjoy the flexibility of remote work and the opportunity to advance your career in an innovative setting. Don't miss out on this exciting chance to make an impact!

Benefits

Remote work
Medical insurance
Dental insurance
Vision insurance
401(k) plan
Paid Time Off (PTO)

Qualifications

  • High School Diploma or GED is required.
  • Excellent verbal and written communication skills are essential.

Responsibilities

  • Qualifying callers for various programs through inbound and outbound calls.
  • Scheduling appointments and qualifying leads for clients.

Skills

Verbal Communication Skills
Written Communication Skills
Adaptability
Product Knowledge

Education

High School Diploma or GED

Tools

Windows Based Operating Systems
Google Chrome
Webcam
Computer

Job description

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying. A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description:

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time. You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting. We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage:

$10.00 per hour

Minimum Requirements:

  • High School Diploma or GED is required
  • Great Verbal and Written Communication Skills
  • Working Knowledge of Windows Based Operating Systems including Google Chrome
  • Can Demonstrate Product Knowledge once Nesting Period is Complete
  • Ability to Adapt in a Fast-Changing Environment
  • Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
  • Webcam
  • Internet access
  • Must have a desk/workstation in a quiet workspace

Employment Benefits:

Remote work and remote training.

For Full-time employees ONLY:

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

NOTE: We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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