Customer Support Assistant

The Opportunity Hub UK; West Yorkshire; On-site; GBP 18,000 - 25,000; Full time

Job summary

Join a leading UK supermarket chain as a Customer Support specialist, providing top-notch assistance to shoppers. In a dynamic retail environment, you'll ensure exceptional customer experiences while enjoying benefits like competitive pay, discounts, and career growth opportunities. This is your chance to thrive in a customer-focused role!

Benefits

10% discount on company products

Attractive incentive scheme

Comprehensive pension plan

Discounts on services (e.g., airport parking, theme parks)

Responsibilities

• Providing best in class customer support across various departments.
• Assisting customers at checkouts and fulfilling online orders.
• Collaborating with team members to maximise sales.

Skills

Friendliness

Adaptability

Customer satisfaction

Teamwork

Flexibility

Job description

In the heart of the UK's bustling retail sector, a leading supermarket chain is seeking dedicated individuals to join their customer support team. This opportunity, brought to you by The Opportunity Hub UK, offers a chance to immerse yourself in a dynamic, customer-focused environment.

This prominent retailer operates round-the-clock, providing essential services to communities across the nation. Their commitment to excellence and customer satisfaction has established them as a cornerstone of British retail. With a diverse range of products and services, they cater to the ever-changing needs of their customers, both in-store and online.

As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. This role demands versatility, enthusiasm, and a genuine passion for customer service.

Here's what you'll be doing:

- Providing best in class customer support across various departments
- Assisting customers at checkouts, preparing food items, fulfilling online orders, and restocking shelves
- Adapting to flexible shift patterns, including evenings and weekends
- Collaborating with team members to maximise sales and enhance the online shopping experience
- Consistently delivering excellent service and maintaining a welcoming store environment

Here are the skills you'll need:

- Natural friendliness and a proactive attitude
- Eagerness to learn and adapt across different departments
- Strong commitment to customer satisfaction
- Ability to work effectively in a team environment
- Flexibility to work various shifts, including evenings and weekends

Work Permissions:
You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

Here are the benefits of this job:

- Competitive salary
- 10% discount on company products
- Attractive incentive scheme
- Comprehensive pension plan
- Discounts on various services and activities, from airport parking to theme parks

Embarking on a career in Customer Support within the retail sector offers numerous advantages. You'll develop invaluable interpersonal skills, gain insight into retail operations, and have the opportunity to progress within a thriving industry. The fast-paced nature of retail ensures that no two days are alike, providing constant learning opportunities and the chance to make a real difference in customers' lives.

By joining this Customer Support team, you're not just starting a job; you're stepping into a role that combines the excitement of retail with the satisfaction of helping others. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution will be integral to the company's success and customer satisfaction.

If you're ready to elevate your career in Customer Support and be part of a team that values excellence, apply today. Your journey towards a rewarding career in Customer Support starts here.