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Customer Support Advisor - Temporary Fixed Term

Ultimate Activity Camps

Farmoor

On-site

GBP 60,000 - 80,000

Full time

Yesterday

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Join a fun and friendly customer support team in this temporary role as a Customer Support Advisor. You will be the first point of contact for parents, helping them with inquiries and bookings. This position is perfect for someone eager to develop their customer support skills while providing exceptional service. With a positive attitude and great communication skills, you'll thrive in this role. Enjoy a full-time temporary contract, engaging with customers and making a difference in their experience. If you are ready to bring your skills and leave with more, this opportunity is for you!

Motivated and diligent Customer Service Advisor with excellent communication skills.
Ability to respond to customer inquiries professionally and timely.

Respond to customer enquiries via phone and email in a friendly manner.
Assist customers in placing their bookings and report issues as needed.

Customer Service Skills

Communication Skills

Team Player

Problem-Solving Skills

High School Diploma

The Details

Title: Customer Support Advisor - Temporary Fixed Term
Contract: Full Time Temporary Fixed Term Contract, starting 25th March 2025, ending 17th April 2025
Hours: Monday to Friday 9am-5pm, except during school holidays when longer hours (8am – 6pm) will be expected.
Pay: £12.21 per hour (plus 12.07% holiday pay)
Start Date: 25th March 2025 - 17th April 2025

Summary Of Position

As part of our fun and friendly Customer Support team, this Oxford office-based role is at the start and heart of the parents’ experience. We are looking for a motivated and diligent Customer Service Advisor who is looking to develop their customer support skills. Making a great first impression, whether on the phone or via email, you’ll have a positive and enthusiastic attitude, be a great team player and have excellent communication skills!

Respond to customer enquiries via telephone and email in a professional, friendly and timely manner.
Provide a high standard and level of customer service and product knowledge.
Assist customers in placing their bookings.
Report any customer issues to the Customer Support Manager or Supervisor.
Keep meticulous records of customer communications and conversations.
Admin tasks related to customer support and bookings.

Bring your skills. Leave with more.

For a full list of responsibilities and duties, download the Job Description.

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Customer Support Advisor - Temporary Fixed Term

Ultimate Activity Camps

Farmoor

On-site

GBP 60,000 - 80,000

Full time

Job summary

Qualifications

Responsibilities

Skills

Education

Job description