Customer Support Advisor

JR United Kingdom; Sheffield; On-site; GBP 20,000 - 28,000; Full time

Job summary

A successful manufacturing company is seeking a Customer Support Advisor to join their team in Sheffield on a full-time, permanent basis. The role involves answering customer inquiries, providing exceptional service, and managing diaries for sales representatives. Candidates should possess problem-solving skills, a strong work ethic, and a professional telephone manner.

Qualifications

• Excellent problem-solving skills required.
• Diary management skills are necessary.
• Good geographical knowledge of the UK.

Responsibilities

• Answering customer enquiries via phone and email.
• Providing exceptional customer service.
• Processing orders and managing diaries for sales representatives.

Skills

Problem-Solving

Diary Management

Team Player

Calm Telephone Manner

Job description

Customer Support Advisor, Sheffield, South Yorkshire

Client: Eclectic Recruitment Ltd

Location: Sheffield, South Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

Job Description:

Our client is a successful manufacturing business on the outskirts of Royston. Due to their continued growth, they are looking for a Customer Support Advisor to join their team on a full-time, permanent basis.

Main duties will include:

• Answering customer enquiries via phone and email
• Providing exceptional customer service
• Diary management for sales representatives
• Processing orders
• Liaising with the warehouse and third-party suppliers
• Handling queries efficiently and professionally

The successful candidate will have:

• Excellent problem-solving skills
• A strong work ethic and willingness to engage in a varied role
• Diary management skills
• Good geographical knowledge of the UK
• An enthusiastic team player
• A calm and professional telephone manner

Please contact Emma ASAP if this role interests you or apply via the advert. We aim to reply to every candidate, but if you haven't heard back within 10 days, please understand that you may have been unsuccessful or the position has been filled. Feel free to call the office or email us to discuss other opportunities.