Customer Support Advisor

Eclectic Recruitment Ltd; Royston; On-site; GBP 26,000 - 29,000; Full time

Job summary

A successful manufacturing business near Royston is hiring a Customer Support Advisor for a full-time, permanent position. You will handle customer inquiries, manage diaries for sales reps, and liaise with suppliers. The role requires excellent problem-solving skills and a strong work ethic, making it perfect for enthusiastic team players looking to be involved in a varied role.

Qualifications

• Excellent problem-solving skills required.
• Strong work ethic and willingness to take on a varied role.
• Diary management skills are essential.

Responsibilities

• Answer customer inquiries via phone and email.
• Provide exceptional customer service.
• Manage diaries for sales representatives.

Skills

Problem-solving

Team player

Geographical knowledge of the UK

Telephone manner

Job description

Direct message the job poster from Eclectic Recruitment Ltd

Our client is a successful manufacturing business on the outskirts of Royston. Due to their continued growth, they are looking for a Customer Support Advisor to join their team on a full-time, permanent basis.

Main duties will include:

• Answering customer enquiries via phone and email
• Providing exceptional customer service to customers
• Diary management for sales reps
• Processing orders
• Liaising with the warehouse and 3rd party suppliers
• Answering queries quickly and efficiently

The successful candidate will have:

• Excellent problem-solving skills
• A strong work ethic and the want to get involved in a varied role
• Diary management skills
• Good geographical knowledge of the UK
• Enthusiastic team player
• Calm and professional telephone manner

Please contact Emma ASAP if this looks like your next role or apply via the advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Administrative

• Industries

  Manufacturing

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