Customer Support Advisor

JR United Kingdom; Portsmouth; On-site; GBP 22,000 - 27,000; Full time

Job summary

A successful manufacturing company in Portsmouth is seeking a Customer Support Advisor to provide exceptional service and manage customer queries. The role involves responding to enquiries, processing orders, and working closely with sales and suppliers, offering a great opportunity for those with strong communication and problem-solving skills.

Qualifications

• Excellent problem-solving skills.
• Strong work ethic and enthusiasm for a varied role.
• Good geographical knowledge of the UK.

Responsibilities

• Answer customer enquiries via phone and email.
• Provide exceptional customer service.
• Manage diary for sales reps and process orders.

Skills

Problem-solving

Diary management

Customer service

Team player

Geographical knowledge of the UK

Professional telephone manner

Job description

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Client:

Eclectic Recruitment Ltd

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Our client is a successful manufacturing business on the outskirts of Royston. Due to their continued growth, they are looking for a Customer Support Advisor to join their team on a full-time, permanent basis.

Main duties will include:

• Answering customer enquiries via phone and email
• Providing exceptional customer service to customers
• Diary management for sales reps
• Processing orders
• Liaising with the warehouse and 3rd party suppliers
• Answering queries quickly and efficiently

The successful candidate will have:

• Excellent problem-solving skills
• A strong work ethic and the want to get involved in a varied role
• Diary management skills
• Good geographical knowledge of the UK
• Enthusiastic team player
• Calm and professional telephone manner

Please contact Emma ASAP if this looks like your next role or apply via the advert!

We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days please understand that you have unfortunately been unsuccessful for this position or the position has been filled. Please call the office or send an email to discuss other potential positions.