Customer Support Administrator — Hybrid (2 Days WFH)

Honeycomb Jobs Ltd; Belfast City District; Ibrido; GBP 18.000 - 26.000; Tempo pieno

Descrizione del lavoro

Honeycomb in Belfast is seeking a Customer Support Administrator to handle consumer-related queries and uphold the company’s reputation for conscientious, in-depth service. This is not a contact centre role; you will primarily communicate via email and build rapport with customers.

The ideal candidate comes from a customer-facing background with CRM software experience, strong IT skills including Microsoft Office, and a can-do attitude.

Competenze

• The right person will come from a customer facing role and have experience using CRM software.
• You will possess fantastic IT skills, including advanced knowledge of Microsoft Office Suite packages.
• The right candidate will have a can-do attitude and enjoy a varied working day/week for a leading Northern Ireland company.

Mansioni

• Uphold the company’s reputation for conscientious and in-depth service.
• Handle consumer-related queries via email; this is not a contact centre role and involves building rapport through email.

Conoscenze

Customer facing

CRM software experience

IT skills

Office suite proficiency

Strumenti

CRM software

Microsoft Office

Descrizione del lavoro

Honeycomb in Belfast is seeking a Customer Support Administrator to handle consumer-related queries and uphold the company’s reputation for conscientious, in-depth service. This is not a contact centre role; you will primarily communicate via email and build rapport with customers.

The ideal candidate comes from a customer-facing background with CRM software experience, strong IT skills including Microsoft Office, and a can-do attitude.