Customer Support Administrator / Administration Assistant

AWD online; Leeds; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Support Administrator to provide essential support within the Clinical Services Administration. Located in Leeds, the role requires excellent administrative and customer service skills, proficiency in Microsoft Office, and an ability to work under pressure. Benefits include a competitive salary and private healthcare. This is a full-time, permanent position.

Benefits

Private Healthcare

Cycle to Work Scheme

Qualifications

• Must have excellent administrative skills.
• Must have Microsoft Office skills.
• A strong customer focus is essential.

Responsibilities

• Place and monitor purchase orders through the system.
• Reconcile purchase ledger accounts.
• Maintain an efficient and tidy filing system.

Skills

Excellent administrative skills

Microsoft Office proficiency (Excel, Word, Outlook)

Strong customer focus

Excellent communication skills

Ability to work under pressure

SAP R3/Business One knowledge

Job description

Customer Support Administrator / Administration Assistant with excellent administrative, customer services, Microsoft Office, time-management, organisational and communication skills is required for well-established Global Brand based in Leeds, West Yorkshire.

SALARY: £25,500 per annum + Benefits (including Private Healthcare, Cycle to Work Scheme etc.)

LOCATION: Leeds, West Yorkshire (LS9)

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity for a Customer Support Administrator / Administration Assistant with excellent administrative, customer services, Microsoft Office, time-management, organisational and communication skills.

Working as the Customer Support Administrator / Administration Assistant you will provide a full administrative function to the Custom Seating Department located in Leeds & support the wider Clinical Services Administration, Mobility & Finance team based around the UK.

As the Customer Support Administrator / Administration Assistant you will work closely with other internal teams in relation to your role including finance, seating production / engineers and management.

DUTIES

Your duties as a Customer Support Administrator / Administration Assistant will include:

• Place and monitor purchase orders through the system, as well as processing the purchase invoices for all items required for the Special Seating division

• Reconcile purchase ledger accounts ensuring payments can be processed in a timely manner

• Ensure full payment of private patient invoicing

• Order and maintain department stationery & printing requirements

• Support the processing of sales orders within the department

• Maintain an efficient and tidy filing system in relation to sales and purchase invoicing for the Clinical Service Division

• Work closely with other internal teams in relation to your role including finance, seating production/engineers and management

• Generate a variety of reports on a regular basis as directed by the Office Manager and Finance department

• Assist with accounts analysis work including cost centre reviews

• Professionally handle incoming telephone/email enquiries, queries and complaints from patients/customers efficiently and effectively

• Support the management of the clinical appointment system

• Manage incoming and outgoing postal services

• Assist in the general office housekeeping of the department

• Offer suggestions regarding improvement to systems or cost-saving initiatives

• Provide confidential support at all times

CANDIDATE REQUIREMENTS

• A strong customer focus is essential

• Must have excellent administrative skills

• Must have Microsoft Office skills (Excel, Word, and Outlook etc.)

• SAP R3/Business One knowledge would be advantageous

• Excellent communication skills

• Be able to work under pressure

• Have a positive outlook and a can do attitude

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13698

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