Customer Support Administrator

Curtis Hotel Bedroom Furniture; Leeds; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading company in the Hospitality Industry seeks a Customer Support Administrator in Leeds. In this full-time role, you'll manage client interactions, provide quotations, and liaise with suppliers while ensuring efficient workflows. Ideal for a motivated individual with strong communication skills looking to thrive in a fast-paced environment.

Qualifications

• High energy and motivated with excellent communication skills.
• Able to perform under pressure while maintaining attention to detail.
• Knowledge of manufacturing is an advantage.

Responsibilities

• Understand and interpret client drawings and tender documents.
• Provide detailed quotations using Excel.
• Liaise with suppliers and manage daily workflows.

Skills

Communication

Attention to detail

Ability to work under pressure

Negotiation

Education

None specified

Tools

Excel

Job description

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Curtis Hotel Bedroom Furniture provided pay range

This range is provided by Curtis Hotel Bedroom Furniture. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Salary: £30,000 to £32,000 per annum, depending on experience

Leeds LS10, West Yorkshire

Permanent: Full Time

Profile

Our client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry. They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.

The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.

Key Responsibilities:

Understanding and interpreting client’s drawings and tender documents

Work closely with the sales team to obtain information and understand requirements for quotes

Using Excel to provide detailed and accurate quotations for clients

Liaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.

Organising and prioritising daily workloads

Negotiating prices with suppliers

Assisting the estimator with costing of bespoke furniture

Scheduling of furniture for projects

Updating internal systems and maintaining an organised and efficient working area for the team

Answering the phone and when needed greeting visitors

Provide support to the Project Managers

Scheduling of furniture for projects

Skills & qualifications:

A high energy, motivated and dependable individual with excellent communication skills

Able to perform calmly under pressure and maintain attention to detail

A purchasing background would be an advantage but not essential

Knowledge and understanding of manufacturing.

Excellent telephone manner with a good aptitude to build relationships with suppliers

Computer literate - Must be competent in the use of Excel.

Able to show initiative and manage own workload

Efficient and pro-active

Adaptable

INDLS

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Consumer Services

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