Customer Supply Chain Representative - Nottingham (x3)

ZipRecruiter; Nottingham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A dynamic workplace seeks a Customer Supply Chain Representative in Nottingham. You will manage customer orders and concerns while working with iconic brands like Coca-Cola and Fanta. The role offers competitive compensation, benefits, and opportunities for career development in a collaborative environment.

Benefits

Annual performance-related pay bonus

Structured career development

Share scheme

Competitive pension contributions

Flexible benefits

Corporate discounts

Free parking at Nottingham Station Car Park

Free hot and cold drinks

Excellent parental benefits

Qualifications

• Customer service experience required.
• Proficient in PC and Excel.
• Knowledge of SAP or Salesforce preferred.

Responsibilities

• Process customer orders accurately via SAP.
• Manage customer concerns and supply issues through effective communication.
• Handle delivery issues by liaising with customers.

Skills

Customer service experience

Problem-solving skills

Effective communication skills

Relationship-building ability

Attention to detail

Proficiency in PC skills

Knowledge of SAP or Salesforce

Job description

Job Description

Customer Supply Chain Representative – Nottingham

Hours: 8-5, Monday - Friday, 40 hours

Salary: £28,184 - £30,000

Benefits: Structured career development, annual performance-related pay bonus and reviews, share scheme, competitive pension contributions, flexible benefits, corporate discounts, free parking at Nottingham Station Car Park, free hot and cold drinks, excellent parental benefits.

Team and Environment:

Join our high-performing Logistics team in Nottingham, a fast-paced, engaged, and customer-centric environment that values collaboration and openness. We foster teamwork, respect, and talent development, nurturing individuals and promoting internal growth.

Role Overview:

We seek a dynamic, enthusiastic individual with strong behaviors and a desire to advance within CCEP. You'll work with globally iconic brands like Coca-Cola, Fanta, Sprite, Monster, and Costa. Alongside a competitive salary, pension, bonus, and holidays, we cover parking costs, including the Nottingham Parking Levy. Enjoy a friendly, modern, and fun workplace where achievements are recognized and rewarded.

What We Expect:

We look for energetic, accountable, and customer-focused individuals passionate about service delivery. If you have potential and ambition, we will support your development.

Responsibilities:

• Process customer orders promptly and accurately via SAP.
• Manage customer concerns, complaints, and supply issues through effective communication, trend analysis, corrective actions, and follow-up.
• Handle delivery issues by liaising with customers and stakeholders to meet delivery requirements.
• Build mutually beneficial relationships with customers.

Key Stakeholders:

• Internal CCEP teams
• Supply Chain Functions

Skills and Competencies:

• Customer service experience with problem-solving skills.
• Ability to work in a fast-paced team environment with attention to detail.
• Effective communication skills and relationship-building ability.
• Proficiency in PC skills and Excel.
• Knowledge of SAP or Salesforce preferred.
• Organized and methodical work approach.

Interviews scheduled for 25th and 28th July 2025. Applications close on 15/07/25, but may close early if filled. Apply promptly to be considered.

We are Coca-Cola Europacific Partners (CCEP), a team of 42,000 across 31 countries, dedicated to making, moving, and selling popular drinks. We invest in new products, technologies, and ideas to delight consumers worldwide.

We value diversity and inclusion, welcoming people from all backgrounds and abilities. For more about working with us, connect with our employees via our live chat platform. If you prefer not to participate in alcohol-related activities, please discuss this with your recruitment contact.