Customer Supply Chain Representative - Nottingham (x3)

Coca-cola European Partners; Nottingham; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading company in the beverage sector is seeking a Customer Supply Chain Representative in Nottingham. The role involves processing customer orders, managing supply issues, and maintaining strong customer relationships in a dynamic and collaborative environment. The candidate should have strong customer service skills and a desire to progress within the organization.

Benefits

Structured Career Development

Annual performance related pay bonus

Pay reviews

Share scheme

Competitive pension contributions

Flexible benefits and corporate discounts

Free parking at Nottingham Station Car Park

Free hot and cold drinks

Excellent parental benefits

Qualifications

• Demonstrated Customer Service experience with a focus on problem solving.
• Ability to work as a team in a fast-paced environment.
• Effective communicator capable of building strong customer relationships.

Responsibilities

• Process sales orders through the SAP system to meet requirements.
• Manage customer issues and ensure effective communication.
• Build mutually beneficial relationships with customers.

Skills

Customer Service experience

Problem solving

Teamwork

Communication

Attention to detail

PC skills and Excel

Tools

SAP

Salesforce

Job description

Customer Supply Chain Representative – Nottingham8-5, Monday- Friday, 40 hours
Salary: £28,184 - £30,000

Structured Career Development + Annual performance related pay bonus and pay reviews + Share scheme + Competitive pension contributions + Range of flexible benefits and Corporate discounts + Free parking at Nottingham Station Car Park + Free hot and cold drinks + Excellent parental benefits

What you become a part of:

Our Logistics team in Nottingham are a high performing, fast paced, engaged and customer centric team that prides itself on being our customers preferred supplier. Guided by our shared values we thrive in an environment where collaboration and openness are valued. We believe that teamwork and respect for each other lead to superior results. We are passionate about developing people within our teams and as such are famous for nurturing talent and exporting them to other areas of the business.

We are looking for a dynamic, enthusiastic and talented person who has great behaviours and a desire to progress within CCEP.Dealing with globally iconic brands such as Coca-Cola, Fanta, Sprite, Monster and Costa

As well as a competitive salary, pension scheme, performance based bonus, generous holiday entitlement plus a host of other benefits, CCEP also cover all parking costs which includes the Nottingham Parking Levy. You will also enjoy a friendly, relaxed, modern and fun working environment, where achievements and commitment are both recognised and rewarded.

What we expect of you:

We are looking for energetic, accountable and focused individuals who are passionate about delivering service to our customers. We value diversity in our teams and are looking to hear from talented individuals with the aspiration to develop themselves within a dynamic organization. If you can demonstrate that you have this potential we will help you unlock it.

As part of our team, what will you do?

As part of the Customer Service Team at Customer Logistics, this role is responsible for processing our customer orders on time and accurately.. You could be dealing with grocers, wholesalers, high street retailers and fast food outlets, the contact is diverse and varied. Adhering to operational processes will help to support both cost and service metrics whilst delighting our customers each and every day.

Your main responsibilities

• Process sales orders received from customers through the SAP system to meet customer requirements.
• Manage customer concerns/complaints/supply issues by ensuring effective communication, trend analysis to facilitate in development of corrective actions, and follow up to ensure close out of issues, and effectively manage communication on progress with customers.
• Deal with any on the day issues for deliveries by liaising with Customers and key stakeholders in order to deliver customer requirements
• Building mutually beneficial relationships with Customers

Key Stakeholders in this role are:

Customer contacts

• CCEP internal
• CCEP Supply Chain Functions

Skill Requirements/Competencies:

• Demonstrated Customer Service experience with a strong focus on problem solving skills
• Ability to work as a team in a fast paced environment, with attention to detail
• An effective communicator who is capable of building excellent Customer Service relationships
• PC skills and Excel spreadsheet experience
• Preference for candidates with good working knowledge of SAP or Salesforce
• Organised and methodical with the ability to work in a controlled and structured way

Interviews will be held 25th and 28th July 2025.

The closing date for applications is 15/07/25. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible.