Customer Supply Chain Representative - Nottingham (x3)

ZipRecruiter; London; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading consumer goods company seeks a Customer Supply Chain Representative in Nottingham. This role emphasizes delivering excellent customer service and managing orders efficiently within a supportive team. The candidate will engage with both customers and internal teams to ensure smooth operations.

Benefits

Structured career development

Annual performance-related pay bonus

Competitive pension contributions

Flexible benefits

Corporate discounts

Free parking at Nottingham Station Car Park

Free hot and cold drinks

Excellent parental benefits

Qualifications

• Customer service experience with a focus on problem-solving.
• Ability to thrive in a fast-paced team environment.
• Proficiency in PC skills, especially Excel.

Responsibilities

• Process customer orders accurately using the SAP system.
• Manage customer concerns and ensure issue resolution.
• Build relationships with customers and stakeholders.

Skills

Problem-solving

Customer service

Effective communication

Attention to detail

Relationship-building

PC skills

Proficiency in Excel

Tools

SAP

Salesforce

Job description

Job Description

Customer Supply Chain Representative – Nottingham

Working hours: 8-5, Monday - Friday, 40 hours

Salary: £28,184 - £30,000

Benefits include: Structured career development, annual performance-related pay bonus and reviews, share scheme, competitive pension contributions, flexible benefits, corporate discounts, free parking at Nottingham Station Car Park, free hot and cold drinks, excellent parental benefits.

About the team:

Our Logistics team in Nottingham is high-performing, fast-paced, engaged, and customer-centric. We value collaboration and openness, believing that teamwork and respect lead to superior results. We are committed to developing our people and nurturing talent within the organization.

We seek a dynamic, enthusiastic individual with strong behaviors and a desire to progress within CCEP, working with iconic brands like Coca-Cola, Fanta, Sprite, Monster, and Costa.

Alongside a competitive salary, pension scheme, bonus, and generous holiday entitlement, CCEP covers all parking costs, including the Nottingham Parking Levy. We offer a friendly, modern, and fun working environment where achievements are recognized and rewarded.

What we expect from you:

We are looking for energetic, accountable, and focused individuals passionate about delivering excellent customer service. We value talent and ambition, and we will support your development within our organization.

Your responsibilities include:

• Processing customer orders accurately and on time using the SAP system.
• Managing customer concerns, complaints, and supply issues through effective communication, trend analysis, and follow-up to ensure resolution.
• Handling delivery issues by liaising with customers and stakeholders to meet delivery requirements.
• Building mutually beneficial relationships with customers.

Key stakeholders:

• Customer contacts
• CCEP internal teams
• Supply Chain functions

Skills and competencies required:

• Customer service experience with problem-solving skills
• Ability to work in a fast-paced team environment with attention to detail
• Effective communication skills and relationship-building ability
• Proficiency in PC skills and Excel
• Knowledge of SAP or Salesforce preferred
• Organized and methodical approach to work

Interviews are scheduled for 25th and 28th July 2025. The application deadline is 15/07/25. Early applications are encouraged as the vacancy may close early if filled.

We are Coca-Cola Europacific Partners (CCEP), a global team of 42,000 employees serving in 31 countries, dedicated to making, moving, and selling popular drinks worldwide.

As a leading consumer goods company, we invest in new products, technologies, and ideas to delight our consumers daily. We value diversity and inclusion, welcoming people from all backgrounds and abilities. For more insights into our culture, you can speak with one of our employees via our live chat platform.

If you prefer not to participate in alcohol-related sales or activities, please discuss this with your talent acquisition contact to understand if the role involves such activities.