Customer Supply Chain Representative, 6 month FTC - Nottingham

ZipRecruiter; Old Somerby; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Customer Supply Chain Representative for a 6-month FTC in Nottingham. This role involves processing customer orders, managing complaints, and building relationships with clients. The ideal candidate will have strong customer service experience and excellent communication skills, thriving in a fast-paced environment.

Benefits

Structured career development

Annual performance-related pay

Bonus and pay reviews

Share scheme

Competitive pension contributions

Flexible benefits and corporate discounts

Free parking at Nottingham Station Car Park

Free hot and cold drinks

Excellent parental benefits

Qualifications

• Proven customer service experience with problem-solving skills.
• Ability to work effectively in a fast-paced team environment.
• Strong communication skills for building excellent customer relationships.

Responsibilities

• Process sales orders received via SAP to meet customer requirements.
• Manage customer concerns, complaints, and supply issues.
• Build mutually beneficial relationships with customers and key stakeholders.

Skills

Customer service experience

Problem-solving skills

Attention to detail

Strong communication skills

PC skills

Proficiency in Excel

Familiarity with SAP or Salesforce

Job description

Job Description

Customer Supply Chain Representative – Nottingham

6 month FTC | 8-5 Monday - Friday | 40 hours per week

Structured career development | Annual performance-related pay, bonus, and pay reviews | Share scheme | Competitive pension contributions | Range of flexible benefits and corporate discounts | Free parking at Nottingham Station Car Park | Free hot and cold drinks | Excellent parental benefits

Please note: Interviews for this role will be held on Monday, 9th June.

What you become a part of

Our Logistics team in Nottingham is a high-performing, fast-paced, engaged, and customer-centric team that prides itself on being our customers' supplier. Guided by our shared values, we thrive in an environment where collaboration and openness are valued.

We believe teamwork and respect lead to superior results. We are passionate about developing our people, nurturing talent, and promoting internal growth. We seek a dynamic, enthusiastic, and talented individual with great behaviors and a desire to progress within CCEP.

Our Clients and Benefits

Dealing with globally iconic brands such as Coca-Cola, Fanta, Sprite, Monster, and Costa. Besides a competitive salary, pension, performance bonus, and generous holiday entitlement, CCEP covers all parking costs, including the Nottingham Parking Levy. You will enjoy a friendly, modern, and fun working environment where achievements and commitment are recognized and rewarded.

What we expect of you

We are looking for energetic, accountable, and focused individuals passionate about delivering excellent service to our customers. We value talent and aspiration for development within a dynamic organization. If you demonstrate this potential, we will support you in unlocking it.

Role Responsibilities

As part of the Customer Service Team at Customer Logistics, your role involves processing customer orders accurately and on time.

You may deal with grocers, wholesalers, high street retailers, and fast food outlets—diverse and varied contacts. Adhering to operational processes will support cost and service metrics while delighting customers daily.

Main Responsibilities:

1. Process sales orders received via SAP to meet customer requirements.
2. Manage customer concerns, complaints, and supply issues through effective communication, trend analysis, and corrective actions; follow up to ensure issues are resolved.
3. Coordinate delivery issues by liaising with customers and stakeholders to fulfill customer requirements.
4. Build mutually beneficial relationships with customers and key stakeholders.

Skill Requirements/Competencies

• Proven customer service experience with problem-solving skills.
• Ability to work effectively in a fast-paced team environment with attention to detail.
• Strong communication skills for building excellent customer relationships.
• Proficiency with PC skills and Excel; familiarity with SAP or Salesforce preferred.
• Organized and methodical, capable of working in a controlled, structured manner.

The closing date for applications is 29/05/2025. We reserve the right to close the advertisement early if we receive high application volumes.

Application Encouragement

Apply promptly to be considered. We are Coca-Cola Europacific Partners (CCEP), a global team of 42,000 employees serving customers across 31 countries. We are dedicated to making, moving, and selling some of the world's most loved drinks.

We support our customers' growth and invest in new products, innovative technologies, and fresh ideas to delight over 600 million consumers daily. We welcome people from all walks of life and encourage diverse perspectives.

To learn more about working at CCEP and our culture, you can speak with an employee via our live chat platform.

We acknowledge some individuals prefer not to participate in alcohol-related sales, interactions, or promotions. Please discuss this with your talent acquisition contact if applicable.