Customer Supply Chain Executive

ZipRecruiter; Stonehouse; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the dairy industry is seeking a Customer Supply Chain Executive to enhance supply chain management and customer relationships. This role involves collaboration with internal networks and performance tracking, ensuring high service levels in a dynamic environment. Ideal candidates will have supply chain experience and excellent communication skills.

Qualifications

• Experience working within a fast-paced environment.
• Good understanding of Microsoft Office packages.
• Knowledge of operating a warehouse management system desirable.

Responsibilities

• Support on supply chain collaboration with M&S.
• Coordinate and conduct regular service reviews.
• Track and report on service KPIs.

Skills

Supply chain experience

Good communication skills

Proactive

Team player

Ability to work under pressure

Tools

Microsoft Excel

SAP

AS400

COGNOS

Job description

Job Description

Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:

Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.

Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.

Customer Supply Chain Executive

Field Based UK

Full-Time Permanent

We are recruiting for a dedicated and detail-oriented Customer Supply Chain Executive to join our team in the UK. This role is crucial in managing and optimising our supply chain processes to ensure high service levels and efficiency. The position supports collaboration between Muller Milk and Ingredients (MMI) & M&S on supply chain-related matters, building strong customer and internal relationships to manage interactions across the complete E2E supply chain for MMI dairy products, in line with Joint Business Plans and Strategic Objectives.

Main Responsibilities

• Support on supply chain collaboration with M&S on supply chain-related matters.
• Act as a key connection between our customer and internal networks, supporting the relevant flow of communications.
• Regularly attend M&S head office & MMI supply sites to support the main tasks and responsibilities of the role.
• Coordinate and conduct regular service reviews with the customer and internal business units on supply chain performance.
• Track and report on service KPIs and support product availability improvement.
• Project manage relevant collaboration and provide communications (BCN's) relating to business change, network change, or specific events (e.g., peak periods & bank holidays).
• Support performance and metrics (waste/availability) by monitoring available data and information to improve performance.
• Support value chain initiatives to improve inbound efficiency across the full MMI supply chain – MMI & M&S.
• Support the supply chain function on internal audit activity, including on-site support for the supply chain plan for internal audit processes, plans, actions, etc.

Key Requirements

• Supply chain experience.
• Experience working within a fast-paced environment.
• Good understanding of Microsoft Office packages, including Excel.
• SAP / AS400 / COGNOS knowledge desirable but not essential.
• Ability to work under pressure.
• Excellent communication skills, both written and verbal.
• Proactive, team player, ownership.
• Good understanding of all procedures within a discipline.
• Knowledge of operating a warehouse management system desirable.