Customer Supply Chain Executive

Acu-IT.net; Hampton Lovett; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in dairy products is seeking a dedicated Customer Supply Chain Executive. This full-time role requires managing supply chain processes, improving service levels, and building robust relationships between internal and customer teams. Ideal candidates should have supply chain experience, excellent communication skills, and proficiency in Microsoft Office.

Qualifications

• Experience in supply chain roles required.
• Excellent communication skills needed.
• Ability to work in fast-paced environments is crucial.

Responsibilities

• Manage supply chain collaboration with M&S.
• Coordinate regular service reviews with customers.
• Track service KPIs and support availability.

Skills

Supply chain experience

Communication skills

Ability to work under pressure

Proactive team player

Tools

Microsoft Office (Excel)

SAP

AS400

COGNOS

Job description

Company Description

Mller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Mller which employs over 24,000 people throughout Europe. In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Mller brand is ranked at No.7 in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK.

Job Description

Customer Supply Chain Executive

Field Based UK

Full-Time Permanent

We are recruiting for a dedicated and detail-orientedCustomer Supply Chain Executiveto join our team in the UK. This role is crucial in managing and optimising our supply chain processes to ensure high service levels and efficiency. The position supports collaboration between Muller Milk and Ingredients (MMI) & M&S on supply chain-related matters, building strong customer and internal relationships to manage interactions across the complete E2E supply chain for MMI dairy products, in line with Joint Business Plans and Strategic Objectives.

Main Responsibilities

• Support on supply chain collaboration with M&S on supply chain-related matters.
• Act as a key connection between our customer and internal networks, supporting the relevant flow of communications.
• Regularly attend M&S head office & MMI supply sites to support the main tasks and responsibilities of the role.
• Coordinate and conduct regular service reviews with the customer and internal business units on supply chain performance.
• Track and report on service KPIs and support product availability improvement.
• Project manage relevant collaboration and provide communications (BCN's) relating to business change, network change, or specific events (e.g., peak periods & bank holidays).
• Support performance and metrics (waste/availability) by monitoring available data and information to improve performance.
• Support value chain initiatives to improve inbound efficiency across the full MMI supply chain MMI & M&S.
• Support the supply chain function on internal audit activity, including on-site support for the supply chain plan for internal audit processes, plans, actions, etc.
  
  

Key Requirements

• Supply chain experience.
• Experience working within a fast-paced environment.
• Good understanding of Microsoft Office packages, including Excel.
• SAP / AS400/ COGNOS knowledge desirable but not essential.
• Ability to work under pressure.
• Excellent communication skills, both written and verbal.
• Proactive, team player, ownership.
• Good understanding of all procedures within a discipline.
• Knowledge of operating a warehouse management system desirable.
  
  

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