Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote)

JR United Kingdom; Woking; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

Join a community of tech professionals as a volunteer mentor and make a real difference in someone's career. As a Customer Success Manager - Volunteer Mentor, you'll have the chance to share your experiences, refine your leadership skills, and expand your personal brand while assisting aspiring jobseekers from low socioeconomic backgrounds. Enjoy unmatched flexibility with a commitment that works on your terms.

Benefits

Sharpen leadership skills

Enhance CV and personal brand

Expand your network

Personalised gifts and rewards

Exclusive community events

Qualifications

• Willingness to share experiences and knowledge.
• No prior mentoring experience required.

Responsibilities

• Provide short-term mentorship to aspiring jobseekers.
• Offer CV reviews and interview preparation advice.
• Connect and guide individuals from diverse backgrounds.

Skills

Leadership

Communication

Mentorship

Job description

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Customer Success Manager - Volunteer Mentor (Flexible/Short-term/Remote), woking

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Client:

Location:

woking, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Change someone’s life, develop your skills, stand-out in interviews and join a thriving community of 1000+ go-to-market tech professionals! From as little as a 30-min mentoring chat once a month. On your terms, when you’re available and flexible to your current schedule.

Tangent connects go-to-market tech professionals like you with aspiring jobseekers from low socioeconomic backgrounds for remote, flexible, short-term mentoring. You don’t need any experience, just a willingness to share how you landed your job with the next generation struggling to break through.

Only 9% of tech employees come from low socioeconomic backgrounds, despite making up 39% of the total population. That's worse than law, consulting and banking! We’re on a mission to change this and we need your help. One mentor at a time, one conversation at a time let’s make job searching a little less "f*cking hard!".

What You'll Be Doing

• Provide Short-Term Mentorship: Attend calls (typically 25-30 mins) to connect, advise, and guide aspiring jobseekers.
• Share Your Expertise: Offer advice, share your own experiences, provide CV reviews, and help with interview prep.
• Open Doors: If relevant, refer talented individuals to your company or network, supporting them through the interview process.

Why Volunteer with Tangent? (The Benefits for YOU!)

This isn't just about giving back; it's a powerful way to enhance your own career and personal brand.

• Sharpen Leadership & Management Skills: Teaching is the best way to master a skill. Mentoring forces you to articulate your skills and refine your communication, skills highly valued in any leadership role.
• Enhance Your CV & Personal Brand: Showcase your expertise and commitment to giving back. This unique experience will make you truly stand out in your next interview.
• Expand Your Network: Connect with a talented pool of future leaders and a vibrant community of 1000+ accomplished mentors from top tech companies. Build valuable relationships that can benefit your career down the line.

Make a Real, Tangible Impact:

• Directly Influence Lives: Play a crucial role in the career trajectories of ambitious individuals eager to learn from the best. See your mentees land dream jobs and thrive in the industry.
• Give Back to the Community: Help close the skills gap in tech and contribute to creating a more diverse and inclusive industry.

Community Rewards:

• Personalised Gifts & Rewards: We appreciate your dedication and efforts!
• Exclusive Community Events: Join our supportive community of tech professionals. Make new friends, develop your sales skills, and perhaps even get a referral yourself to another company.

Unmatched Flexibility: Designed for Your Busy Schedule!

• Short-Term Commitment: Our mentoring is built around short, impactful sessions, as little as 30-mins per month.
• No Minimum Commitment: You set your own availability and engagement level. Scale up or down with your available capacity.
• Control Your Terms: Whether it's an asynchronous CV review between your meetings or a quick video call, you're in control of your availability and mentoring frequency. Perfect, whether you're actively seeking a new role or simply have some extra capacity to develop your career and give back.

How It Works

• Easy Apply: Apply to this "job ad" – remember this is a voluntary opportunity.
• Sign-Up Link: We'll email you a quick link to sign-up for Tangent (takes just a few minutes).
• Connect & Mentor: Connect with aspiring jobseekers from socially diverse backgrounds and offer support on your terms.

Ready to boost your personal brand, refine your leadership skills, and expand your network, all while helping someone break into tech?

Click 'Apply' now and join the Tangent community!

Please Note: This is a voluntary position dedicated to supporting Tangent's mission.