Customer Success Manager

dSb Recruitment Consultancy Ltd.; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking consultancy as a Junior/Client Success Manager, where your fashion expertise meets technology! In this hybrid role, you'll cultivate strong client relationships, ensuring their success while delivering exceptional support and training. Collaborate with product and commercial teams to drive improvements and identify growth opportunities for clients. If you're passionate about transforming the fashion industry through innovative tech solutions, this is your chance to make a significant impact in a dynamic environment. Ready to shape the future of fashion technology? Apply now!

Qualifications

• 2+ years in fashion wholesale, logistics, or product development.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Bridge product innovation and client satisfaction.
• Deliver outstanding support and training to clients.

Skills

Client Relationship Management

Problem Solving

Communication

Fashion Industry Knowledge

Technical Support

Tools

Zedonk

Job description

dSb Recruitment Consultancy Ltd. provided pay range

This range is provided by dSb Recruitment Consultancy Ltd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from dSb Recruitment Consultancy Ltd.

Bringing exceptional Marketing and Creative talent together across the UK and Europe

Junior/Client Success Manager | East London | Hybrid

Are you a fashion industry professional ready to bring your expertise into the world of tech? Join us in shaping the future of fashion technology!

• Be the bridge between cutting-edge product innovation and client satisfaction.
• Cultivate strong client relationships, ensuring their success and building long-term partnerships.
• Deliver outstanding support and training (online and in-person), manage onboarding, and resolve inquiries efficiently.
• Collaborate closely with Product and Commercial teams to refine processes and drive system improvements tailored to the industry.
• Identify opportunities for client growth, upsell services, and maximize their engagement with our solutions.
• Fashion Background Required: 2+ years in fashion wholesale, logistics, or product development, with Zedonk experience essential.
• Excellent communicator and problem-solver who thrives in a fast-paced, dynamic environment.
• Passion for leveraging your fashion industry expertise to innovate and elevate client experiences through technology.

This role is perfect for someone who understands the challenges of the fashion industry and is eager to transform those insights into solutions within a tech-focused environment.

Ready to make your mark? Apply now!

Seniority level

Not Applicable

Employment type

Full-time

Job function

Consulting and Customer Service

Industries

Retail Apparel and Fashion and Wholesale