Customer Success - Financial Engineer

Moody's Investors Service; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in the financial analysis sector seeks an experienced professional to build client relationships and deliver technical solutions in structured finance and fixed-income analytics. The successful candidate will contribute to project deliveries, collaborate with teams, and serve a portfolio of clients, embodying analytical rigor and outstanding communication skills.

Qualifications

• Degree in a related field preferred; strong academic background.
• Ability to interpret complex investment documents.
• Familiarity with structured finance markets highly desirable.

Responsibilities

• Build and nurture client relationships in securitization and private credit.
• Lead client-facing projects and ensure timely delivery.
• Provide expertise in the installation, integration and customization of solutions.

Skills

Analytical Skills

Problem-Solving

Communication

Interpersonal Skills

Attention to Detail

Education

Degree in Engineering, Finance or Economics

Tools

Microsoft Excel VBA

SQL

Job description

Location(s):

• One Canada Square, Canary Wharf, London, E14 5FA, GB

Line Of Business: Asset Mgmt(AM)

Job Category:

• Corporate Services

Experience Level: Experienced Hire

Role/Responsibilities:

• Build and nurture strong client relationships across a portfolio of customers investing in securitization (ABS/MBS and CLOs) and private credit, acting as a trusted advisor to support their analysis of fixed-income, whole loans portfolios and structured finance investments.
• Design and deliver customized cashflow and data solutions tailored to client needs, troubleshoot cashflows and data, and provide technical guidance on structured finance analytics.
• Lead and execute client-facing projects, ensuring timely delivery, clear communication, and alignment with customer objectives, while balancing competing priorities.
• Collaborate effectively with a global team of project managers, developers, data analysts and business analysts to develop and implement innovative features and enhancements for analytic and data products.
• Provide expertise in the installation, integration, and customization of solutions for fixed-income analytics, assisting clients with system implementation, training, and ongoing support to maximize adoption and value.
• Interpret and analyze complex legal documents (e.g., offering memorandums, indentures) to model compliance reports, cashflow projections, and performance tests for structured finance transactions.
• Conduct detailed analysis of loan tapes to ensure accurate data mapping, validate compliance reports, generate cashflow projections, and perform performance testing for structured finance transactions, ensuring alignment with deal-specific requirements and industry standards.
• Serve as an advocate for clients by identifying opportunities to improve analytic solutions and processes, ensuring alignment with their investment strategies and operational needs.
• Travel occasionally to meet clients, deliver training, and provide on-site support as needed.

Qualifications:

• Degree in engineering, finance, economics, or a related field preferred; strong academic background with demonstrated analytical rigor.
• Ability to interpret investment documents, including legal structures for securitized products.
• Exceptional quantitative and analytical problem-solving skills, with the ability to translate complex concepts into actionable insights for clients.
• Outstanding communication and interpersonal skills, with the confidence to engage and influence senior financial professionals at leading institutions.
• Demonstrated initiative, enthusiasm, and ability to excel within a dynamic, fast-paced, and collaborative team environment.
• High attention to detail, coupled with an ability to work independently and manage multiple priorities effectively.
• Proficiency in Microsoft Excel VBA for developing custom solutions; working knowledge of SQL is a strong plus.
• Familiarity with structured finance markets (ABS/MBS, CLOs) and fixed-income analytics is highly desirable.