Customer Success Executive

JR United Kingdom; Bradford; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading technology company in the UK is looking for a Graduate Customer Success Executive. This hybrid role involves building relationships with clients, providing training, and supporting their compliance needs. Ideal for ambitious graduates eager to thrive in tech. The company offers excellent benefits, including generous leave and professional development opportunities.

Benefits

25 days' holiday, rising to 30

Enhanced parental leave

Pension & life assurance

Cycle to work scheme & on-site gym

Strong support for wellbeing and personal development

Qualifications

• Strong interest in client-facing roles.
• Eagerness to learn about tech and financial regulations.
• Ambitious and organized individual.

Responsibilities

• Build strong relationships with clients.
• Provide training and advice on platform usage.
• Maintain customer satisfaction and retention.

Skills

Communication skills

Problem-solving mindset

Teamwork

Proactivity

Education

Recent graduate or early-career professional

Job description

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Graduate Customer Success Executive – Award-Winning Tech Company | Hybrid | West Yorkshire

Looking to kickstart your career in tech or client services?

Join a fast-growing, multi-award-winning technology company as a Graduate Customer Success Executive. This is an ideal opportunity for a confident, people-focused graduate who’s eager to learn, develop professionally, and make a real impact from day one.

You'll be part of a supportive team helping business clients get the best from a cutting-edge compliance platform that helps protect against fraud and financial crime.

What You’ll Be Doing:

• Building strong relationships with your own portfolio of clients
• Learning how to support businesses with their compliance needs
• Providing training and advice to clients on how to get the most from the platform
• Spotting opportunities for clients to benefit from new tools and services
• Staying up to date with developments in financial regulation (full training provided)
• Helping maintain a high level of customer satisfaction and retention

What We’re Looking For:

• A recent graduate or early-career professional with a strong interest in client-facing roles
• Great communication skills and a natural ability to build rapport
• Curious, proactive, and eager to learn about tech and financial regulations
• A team player with a problem-solving mindset
• Someone ambitious, organised, and keen to grow within a successful company

Why You’ll Love It Here:

This is a certified Great Place to Work with a welcoming and inclusive culture, excellent training, and a clear path for progression. The team is friendly, ambitious, and driven – and you’ll be supported every step of the way.

• 25 days' holiday, rising to 30 with service
• Enhanced parental leave
• Pension & life assurance
• Cycle to work scheme & on-site gym
• Strong support for wellbeing and personal development

Ready to launch your career in tech and client success? Apply now and start your journey with one of the UK’s fastest-growing tech businesses.