Customer Success & Documentation Review Specialist

Obsidian; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Obsidian is seeking a Customer Support / Success professional in the United Kingdom to review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

You will contribute to high‑impact evaluation projects by applying strong analytical skills, attention to detail, and clear written communication. A Bachelor's degree and 2+ years of relevant experience are required, with proficiency in Excel, PowerPoint, and Word valued for success.

Qualifications

• Bachelor’s degree (minimum).
• At least 2+ years of professional experience in a relevant domain.
• Strong analytical and written communication skills.

Responsibilities

• Review, assess, and provide structured feedback on domain-specific documents.
• Ensure quality, accuracy, and relevance in evaluations.

Skills

Analytical thinking

Written communication

Education

Bachelor's degree

Tools

Excel

PowerPoint

Word

Job description

Obsidian is seeking a Customer Support / Success professional in the United Kingdom to review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance.

You will contribute to high‑impact evaluation projects by applying strong analytical skills, attention to detail, and clear written communication. A Bachelor's degree and 2+ years of relevant experience are required, with proficiency in Excel, PowerPoint, and Word valued for success.