Customer Success Analyst - Document Quality & Insights

Obsidian

Greater London

Remote

GBP 32,000 - 52,000

Full time

14 days+
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Job summary

Obsidian is seeking a Customer Support / Success professional based in the United Kingdom with 2+ years of relevant experience. You will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance of evaluations.

The role requires strong analytical ability and excellent written communication to support high-impact evaluation projects for clients across Europe and the UK.

Qualifications

  • Bachelor’s degree is required.
  • At least 2 years of professional experience in a relevant domain.
  • Strong analytical and written communication skills are essential.

Responsibilities

  • Review, assess, and provide structured feedback on domain-specific documents.
  • Ensure quality, accuracy, and relevance of evaluations.

Skills

Excel
PowerPoint
Word
Document analysis

Education

Bachelor's degree

Tools

Excel
PowerPoint
Word

Job description

Obsidian is seeking a Customer Support / Success professional based in the United Kingdom with 2+ years of relevant experience. You will review, assess, and provide structured feedback on domain-specific documents, ensuring quality, accuracy, and relevance of evaluations.

The role requires strong analytical ability and excellent written communication to support high-impact evaluation projects for clients across Europe and the UK.

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