Customer Success / Campaign Manager - Email Marketing Tech

JR United Kingdom; Slough; On-site; GBP 50,000 - 65,000; Full time

Job summary

A leading martech company is seeking a Campaign Manager / Customer Success Manager in Slough to drive client retention and enhance campaign performance. This non-sales role focuses on customer success within a dynamic team, offering a competitive salary up to £50k base plus bonuses. Ideal candidates will have experience in SaaS performance marketing and a passion for helping clients succeed.

Benefits

Excellent benefits and office culture

Focus on staff well-being

Strong leadership and internal promotion opportunities

Qualifications

• Experience in customer success or campaign management within SaaS performance marketing tech.
• Strong understanding of performance marketing metrics.
• Excellent data analysis capabilities.

Responsibilities

• Analyze campaign data and propose improvements.
• Maintain client retention through exemplary service.
• Serve as the primary contact for accounts.

Skills

Customer Success

Campaign Management

Performance Marketing Metrics

Data Analysis

Job description

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Customer Success / Campaign Manager - Email Marketing Tech, Slough

Client:

Ultimate Asset

Location:

Slough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

8

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Campaign Manager / Customer Success Manager - Email/Performance Marketing Tech

Up to £50k base + 10-15k OTE (flexible for the right candidate)

3 days in the London Office

This technology genuinely helps brands increase online sales!

It addresses the challenge where 90% of website traffic is anonymised, making meaningful engagement difficult. This tech enables brands to engage across channels, acquire new customers, and retain existing ones – ultimately generating revenue!

With over 500 employees globally and 60 in the UK, this successful martech company is poised for continued growth next year!

Exciting Bits:

• Proven product that drives revenue for clients like Clarks, Clarins, and Uniqlo
• Strong leadership and a culture of internal promotion
• Excellent benefits and office culture, with a focus on staff well-being

The Role:

• Focus on customer success, analyzing campaign data, and proposing improvements
• Primary goal is client retention through excellent service
• Act as the day-to-day contact for the account
• This is a non-sales role; it does not involve upselling or renewals
• Ideal for candidates with experience as a customer success manager, associate, or campaign manager in performance marketing tech seeking career progression

Requirements:

• Experience in a customer success or campaign management role within SaaS performance marketing tech
• Strong understanding of performance marketing metrics
• Ability to analyze campaign data and identify improvements
• Experience working with retail, ecommerce, fashion, or luxury brands is preferred
• Availability to work in the London office 3 days a week