Customer Success Advisor

Join Our Team as a Customer Success Advisor

Are you ready to embark on an exciting journey as a Customer Success Advisor within the direct debit arm of our business? We're seeking passionate individuals who thrive in fast-paced environments, love interacting with people, and are dedicated to delivering exceptional service with a smile.

Position: Customer Success Advisor
Salary: £12.05 per hour / £25,064 per annum - £30,000 OTE
Contract: Permanent
Based: Glasgow (Our head office)
Working: Monday to Friday (Office hours)

Perks & Benefits

• Pension: Secure your future with our comprehensive pension plan.
• Staff Discount: Enjoy exclusive discounts on our products/services.
• Weekly Pay: Get rewarded for your hard work every single week.
• Bonus Scheme: Earn extra rewards based on your performance.
• Incentives & Rewards: Exciting incentives and rewards to recognise your achievements.
• Free Onsite Parking: Hassle-free parking for all our team members.
• Career Development: Opportunities for growth and advancement within the company.

Why Join Us?

• Demanding Yet Fun Environment: Challenge yourself in a fast-paced yet enjoyable workplace where every day is different.
• Stability: Secure your future with a permanent position offering stability and long-term growth opportunities.
• Salary: £12.05 per hour, £25,088 per year, Earn circa £30,000 OTE.
• Don't miss out on this fantastic opportunity to kick-start your career and be part of a supportive team that values your contributions. Apply now and let's embark on this exciting journey together!

Required Experience

• Excellent customer service skills, with previous experience in contact centre position highly desirable.
• A proven record in upselling products with existing customers.
• Strong negotiation and sales skills.
• Ability to work both as a team and as an individual.
• Ability to work towards office targets and KPI's.
• The ability to use initiative and manage your time effectively.
• Enthusiastic and passionate member of the team.
• Ability to work in a fast-paced environment.