Customer Specialist - Nelson (30hrs per week)

ASB Bank; Nelson; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join ASB Bank as a Customer Specialist in Nelson, providing personalized banking solutions to customers. In this part-time role, you'll build relationships, tackle customer queries, and educate clients about ASB's digital offerings, enhancing their banking experience within a supportive environment.

Benefits

Competitive market salary

Exclusive Staff Banking Benefits

Life and Income Protection Insurance

Dynamic and diverse team environment

Qualifications

• Experience in customer service, especially in banking.
• Ability to educate customers on digital solutions.
• Passionate about providing memorable customer experiences.

Responsibilities

• Handle a variety of banking queries and requests from customers.
• Support and educate customers on banking solutions.
• Build relationships and tailor solutions based on customer needs.

Skills

Customer Relationship Building

Problem Solving

Fast Learner

Digital Literacy

Job description

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Customer Specialist - Nelson (30hrs per week), Nelson

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Client:

ASB Bank

Location:

Nelson, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

e5757d389f30

Job Views:

7

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

ASB Advice Centres (Branch Banking)

Customer Specialist Permanent Part Time

Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.

We have an awesome opportunity for a Customer Specialist star to join the friendly team within our Advice Centre based in Nelson.

As a Customer Specialist, you will be dealing with a broad range of banking queries and requests from Customers. ASB offers innovative online offerings and you will help support and educate our customers on the various banking solutions and options available to them.

This is a part-time positionworking 30 hours a week.

We are looking for people who can build relationships, learn fast and respond quickly, and are passionate about providing memorable customer experiences. Your ability to educate customers on our digital and self-service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will ensure you are tailoring personalised solutions for customers.

What's in it for you:

This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations. ASB offer a fun and supportive team with awesome benefits.

Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders.

You will also have access to:

• A competitive market salary
• A broad range of exclusive Staff Banking Benefits
• Life and Income Protection Insurance
• Joining a dynamic and diverse team

Me pēhea te tono | How to apply?

For additional information please see the attached Position Description, and to register your interest in this position please apply online.