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A leading company in Earth sciences technology seeks a Customer Solutions Specialist (Geotechnical Engineer) to provide technical support and product expertise to sales teams and clients. This role involves engaging with customers, understanding their needs, and proposing tailored solutions to enhance their business processes. The ideal candidate will have a strong background in geotechnical engineering or related fields, alongside excellent communication and relationship-building skills.
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Seequent
Reading, United Kingdom
Other
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Yes
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3
29.06.2025
13.08.2025
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Customer Solutions Specialist (Geotechnical Engineer) - Civil
Customer Solutions Specialist (Geotechnical Engineer) - Civil
About Us
At Seequent, we help organisations understand the underground, providing confidence to make better decisions faster. We build leading Earth sciences technology that transforms how our customers work. We support sustainable mineral resource development, infrastructure design, renewable energy sourcing, and environmental impact reduction. Operating in 145+ countries with headquarters in New Zealand.
Role
The Customer Solution Specialist (CSS) provides technical support, subject matter expertise, and product advice to regional sales teams and customers. The role may have a domain specialization and is part of the regional Customer Solutions team.
The ideal candidate has proven technical and solution design skills in a complex, technology-driven sales environment. They must be customer-facing, able to engage prospects and clients, understand their software environment, and propose solutions to enhance their business processes. They should communicate complex solutions effectively, bridging technology and business benefits, and manage customer expectations to maintain credibility. Effective communication across cultures and languages, including in-person and virtual demonstrations and training, is essential.
The role requires proficiency across multiple solutions in the Seequent suite to support various segments, providing a versatile technical sales/SME capability. It involves hands-on, customer-focused work, quick analysis, problem-solving, and supporting business growth. Significant travel may be involved to maintain market presence. This position offers an opportunity to contribute to regional expansion within a dynamic team and company.
Our expectations of you
Product Knowledge
Professional Capabilities
Sales/Revenue Generation
Marketing and Business Goals
Skills, knowledge, and competencies
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Our Commitment to Equity, Diversity, and Inclusion
We value diversity and inclusiveness. If you need accommodations during recruitment, inform our Talent Acquisition team. We encourage applicants from all backgrounds and abilities, even if they don't meet every requirement. We look forward to your application!
Benefits
We aim to be pioneers of positive change in underground work. We promote collaboration, curiosity, and global impact. Enjoy great benefits tailored to each location. Please contact our Talent Acquisition Specialist for details. If this role excites you, apply now! Visit Seequent.com for more information.