Customer Solutions Analyst ZL-LL

Kuehne + Nagel AS; Birmingham; On-site; GBP 25,000 - 38,000; Full time

Job summary

A leading logistics company is looking for a Contract Logistics Specialist to manage warehousing operations and provide analytical support for customer solutions. This role involves extensive data analysis and collaboration with stakeholders to enhance logistics strategies, ensuring compliance and optimal performance. You will benefit from a supportive work environment with a focus on employee wellbeing and recognition.

Benefits

Pension plan

Route 2 Rewards scheme

Employee assistance program

Access to 24/7 GP

Mental health counseling

Qualifications

• Good knowledge of Microsoft Office, especially Excel.
• High level of numeracy.
• Analytical ability with attention to detail.

Responsibilities

• Manage end-to-end warehousing operations and support customer solutions.
• Conduct data analysis to drive optimal logistics concepts.
• Engage with stakeholders during the solution process.

Skills

Analytical ability

Numeracy

Attention to detail

Microsoft Office

Excel

Job description

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a highly motivated Customer Solutions Analyst to join our team. In this role, you will support Customer Solutions design by performing data analysis of customer data, providing input to costing models, setting up processes, and including specifics on technology and equipment used. You will support in setting up customer responses in terms of layout, process descriptions, and solution overviews, as well as support in solution implementation and optimization projects.

How you create impact

• Support customer tender projects, driving and offering compelling logistics concepts.
• Use new concepts and technology to develop solutions while benchmarking existing best practices.
• Conduct in-depth analysis of customer logistics data to drive optimal logistics concepts.
• Engage with internal stakeholders to manage the solution process.
• Ensure high standards of compliance during solutions offering process.

What we would like you to bring

• Good knowledge of Microsoft Office, specifically Excel.
• High level of numeracy.
• Analytical ability with good attention to detail.
• Keen to apply theoretical knowledge and gain operational and practical experience.
• Keen to learn additional techniques and learn from senior colleagues.

What's in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers discounts, benefits, recognition, and a wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice, along with mental health counseling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognizes the skills, expertise, and value service leavers bring to our organization.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions, or support our local communities, your career will contribute to more than you can imagine.