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Nutmeg, a leading Digital Wealth Manager, seeks a Customer Services Specialist to engage with customers and provide exceptional support. The role emphasizes communication, problem-solving, and a passion for financial services while fostering an outstanding customer experience in a dynamic work environment.
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Nutmeg Saving and Investment Limited
Other
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Yes
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9eb8de5b2b53
50
24.06.2025
08.08.2025
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Nutmeg, Europe’s leading Digital Wealth Manager with over £5 billion Assets Under Management and 230,000+ global investors, operates with the agility of a start-up within a leading financial institution. We're on a mission to ethically disrupt the UK financial services market, empowering our customers to maximize their money through our innovative mobile banking app and dedicated customer support. As a J.P. Morgan company, we focus on customer-centric offerings in investments and digital wealth management.
As a Customer Services Specialist within Nutmeg, you will be the first point of contact for both existing and new customers. Your role will be to provide an outstanding customer experience, ensuring all customer queries are addressed promptly. You will also identify opportunities to help customers achieve their financial goals and refer them to the relevant department within Nutmeg when necessary. This role offers the chance to work in a fast-paced, dynamic environment where your passion for financial services and excellent communication skills are highly valued.
Job Responsibilities
Required qualifications, capabilities, and skills