Customer Services Representative at RefurbMAC

HipHopTune Media; United Kingdom; Remote; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a skilled Customer Services Representative for a fully remote role. This exciting opportunity allows you to join a dynamic team, delivering top-tier customer service in the technology sector. The ideal candidate will possess a bachelor’s degree in Business Administration and at least two years of relevant experience. You will be responsible for supporting customers through various channels, including email, calls, and chat, while maintaining high standards of communication and responsiveness. If you are a team player with excellent problem-solving skills, this role is perfect for you to advance your career in a growing company.

Qualifications

• Bachelor’s degree required with 2+ years in customer service.
• Strong communication skills and UK experience preferred.

Responsibilities

• Provide support via emails, calls, and chat.
• Maintain RMA lists and generate labels as needed.

Skills

Communication Skills

Problem-Solving Skills

Teamwork

Attention to Detail

Education

Bachelor’s degree in Business Administration

Tools

Email Support

Chat Support

Amazon Support

Job description

Customer Services Representative at RefurbMAC

RefurbMAC is looking for a skilled Customer Services Representative to join its dynamic team in a fully remote role. The ideal candidate will have a bachelor’s degree in Business Administration or a related field, along with at least two years of proven experience in a similar position. Strong written and verbal communication skills in English are essential, and UK experience is a plus. This is an exciting opportunity to be part of a growing company, delivering top-tier customer service in the technology sector. Apply now to take the next step in your career with RefurbMAC!

Position:

Customer Service Representative

Job Type:

Full Time

Location:

Remote, UK

Main Duties

Duties will involve:

• Emails Support
• Calls Support
• Chat Support
• Amazon Support
• Fax Support
• Maintaining RMA lists
• Calls to courier companies if needed
• Generating Labels (If needed)

Requirements

• Bachelor’s degree in Business Administration or relevant field.
• A minimum of 2 years’ proven experience in a relevant position.
• Excellent written and verbal communication skills in English (UK experience will be a plus).
• Must have good internet and own laptop.
• Backup light (no excuse on it).
• Good communication and responsiveness; should respond instantly during working hours.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonal skills.
• Attention to detail and problem-solving skills.
• You must be a team player to work with a team of 10.

Apply for this position

To apply for this position, please email a copy of your CV with a covering letter to [e-mail]