Customer Services Representative

Acorn Recruitment; Devon and Torbay; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Customer Service Experience Representative in Derriford, Plymouth. The role offers £12.21 per hour and involves answering customer enquiries, providing administrative support, and managing office duties in a fast-paced environment. Ideal candidates will have experience in customer service and strong organisational skills. This is a temporary-to-permanent position starting January 2026, with a supportive team and ongoing training.

Benefits

£12.21 per hour

Temporary-to-permanent opportunity

Convenient location with access to public transport

Supportive team environment

Qualifications

• Previous experience in customer service and administrative support.
• Strong attention to detail and organisational skills.
• Ability to work to deadlines and targets.

Responsibilities

• Answer customer enquiries via phone, email, webchat, social media, or in person.
• Provide administrative support to management and employees.
• Handle ad-hoc office duties including answering phones and organising files.

Skills

Attention to detail

Organisational skills

Confident communication

Ability to work under pressure

Job description

Customer Service Experience Representative

Derriford, Plymouth | £12.21 per hour | 08:00am-5:30pm | Monday-Friday | Temporary to Permanent

Introduction

Acorn by Synergie is recruiting an experienced Customer Service Representative to join a busy team in Derriford, Plymouth. This is a temporary-to-permanent opportunity starting January 2026, ideal for candidates with a strong background in customer service and administrative support.

Key Duties

• Answer customer enquiries via phone, email, webchat, social media, or in person.
• Provide administrative support to management, employees, and occasionally clients or visitors.
• Handle ad-hoc office duties including answering phones, organising files, drafting emails, and scheduling meetings.
• Maintain databases and track important deadlines.
• Ensure excellent attention to detail while working to targets and deadlines.

Requirements

• Previous experience in customer service and administrative support.
• Strong attention to detail and organisational skills.
• Ability to work to deadlines and targets.
• Confident communicator, both written and verbal.
• Comfortable working in a fast-paced office environment.

What We Offer

• £12.21 per hour.
• Temporary-to-permanent opportunity for the right candidate.
• Convenient location with access to public transport.
• Supportive team environment and ongoing training.

Interested?

Apply now or contact Piotr Durjasz at the Acorn by Synergie Plymouth branch for more information.

Acorn by Synergie acts as an employment business for the supply of temporary workers.