Customer Services Executive

IWG plc; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Join a leading global organisation as part of a dynamic team focused on delivering exceptional customer service. This role offers the chance to develop your skills with support and training while enjoying a fun, rewarding career with excellent promotion prospects and generous incentives.

Benefits

Flexible workplace benefits supporting mental, physical, and financial wellbeing.

Generous quarterly/commission incentives.

Award-winning induction training and ongoing development.

Excellent promotion prospects.

Qualifications

• Strong communication skills and enjoyment in interacting with people.
• Positive, outgoing attitude and a can-do spirit.
• Ability to learn new skills and apply them confidently.

Responsibilities

• Providing a warm and friendly welcome to customers and their guests.
• Managing various on-site tasks to ensure workspace runs smoothly.
• Helping customers and colleagues have a positive day at work.

Skills

Communication

Interpersonal Skills

Positive Attitude

Motivation

Job description

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Job Overview

This position is central to our growing global organisation and offers an opportunity to deliver world-class customer service. You will be part of a dynamic team, working regular and sociable hours, with the chance to unleash your full potential. Your responsibilities will include:

• Providing a warm and friendly welcome to our customers and their guests.
• Managing various on-site tasks to ensure our workspace runs smoothly and happily.
• Helping customers and colleagues have a positive day at work.

What We Offer

If you're seeking:

• A fun, challenging, and rewarding career.
• Award-winning induction training and ongoing development.
• Excellent promotion prospects.
• Generous quarterly/commission incentives and sociable hours.
• Flexible workplace benefits supporting mental, physical, and financial wellbeing.

About You

What matters most is the right mindset. We will provide the training and support you need to build a successful career with us. Just bring:

• Strong communication skills and enjoyment in interacting with people.
• A positive, outgoing attitude and a can-do spirit.
• The ability to learn new skills and apply them confidently.
• Motivation to excel daily and improve continually.

About Us

With 3,500 locations worldwide, we are a leader in sustainable, tech-enabled workspaces. We are committed to reducing carbon emissions and have achieved carbon neutrality as of 2023. Many of our senior leaders started their careers in our centres, highlighting our commitment to internal growth and opportunity. Apply today and join us in helping millions have a great day at work!