Customer Services Executive

IWG plc; Cheltenham; On-site; GBP 20,000 - 30,000; Full time

Job summary

A global workspace provider in Cheltenham is looking for dynamic individuals to deliver world-class customer service. You will provide warm welcomes, manage tasks on-site, and foster a positive atmosphere. The ideal candidate will possess excellent communication skills and a proactive attitude. The company offers career growth, flexible benefits, and generous incentives.

Benefits

Award-winning training

Promotion prospects

Generous incentives

Flexible benefits

Qualifications

• Valid UK driving license and own car required.
• Must have a love of interacting with people.

Responsibilities

• Provide a warm and friendly welcome to customers.
• Manage on-site tasks for smooth workspace operations.
• Help create a positive work environment.

Skills

Excellent communication skills

Positive attitude

Proactive mindset

Job description

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You will need to have a valid UK driving license and your own car

This position is central to our growing global organization and offers a chance to shine and deliver world-class customer service. You will be part of a dynamic team with excellent career opportunities, working regular and sociable hours, and with potential for personal growth. Your responsibilities will include:

• Providing our customers and their guests with a warm and friendly welcome every day.
• Managing various on-site tasks to ensure our workspace runs smoothly and happily.
• Helping customers and colleagues have a positive day at work.

What we can offer you

If you are seeking:

• A fun, challenging, and rewarding career.
• Award-winning induction training and ongoing development.
• Good promotion prospects.
• Generous quarterly/commission incentives and sociable hours.
• Flexible benefits supporting mental, physical, and financial wellbeing.

About you

The key is the right mindset. We will provide everything else for a fantastic career with IWG. All you need to bring is:

• Excellent communication skills and a love of interacting with people.
• A positive, outgoing, and proactive attitude.
• The ability to follow guidance, learn new skills, and apply them confidently.
• The motivation to do your best daily and improve continually.

About IWG

With 3,500 tech-enabled, sustainable locations worldwide, we are seven times larger than our nearest competitor and growing. We offer exciting career opportunities as we innovate workspaces of the future.

We are committed to reducing carbon emissions by encouraging workers to cycle or walk instead of driving. Our investments in green buildings support our goal to be carbon neutral, achieved in 2023.

We believe success depends on giving our people opportunities to excel. Many of our senior leaders started their careers in our centers.

Apply today and join us in helping millions have a great day at work.